Audit Manager - Consumer Compliance Audit

Job Description
Our Internal Audit group is an independent function accountable to the Audit and Examining Committee of the Board of Directors, the Office of the Chairman, senior management and our global and local regulators. Internal Audit is comprised of more than 1,000 auditors, located in key locations across the globe, and is responsible for assessing the adequacy of the control environments across the firm's lines of business.
This role is for an experienced audit professional to drive Consumer Compliance-focused regulatory engagement and audit coverage.
Responsibilities

• Manage regulatory engagements and deliverables impacting CCB Audit, including drafting responses and coordinating reviews with applicable Audit Leadership Team members, to ensure comprehensive and timely responses to regulatory requests.
• Proactively work with audit teams to drive appropriate scoping decisions of and assessment of emerging control issues for Consumer Compliance-related audit coverage.
• Lead and participate on audit engagements, from planning to reporting, and produce quality deliverables to both department and professional standards, while ensuring audits are completed timely and within budget.
• Work closely with global Audit colleagues in the early identification of emerging control issues, and report them in a timely manner to Audit management and business stakeholders.
• Recognize the confidential nature of Internal Audit communications and access to information; exercise discipline in protecting the confidentiality and security of information in accordance with firm policy.
• Partner with stakeholders, business management, other control groups (i.e. risk management, compliance, fraud prevention), external auditors, and regulators, establishing strong working relationships while maintaining independence.
• Finalize audit findings and use judgment to provide an overall opinion on the control environment by developing recommendations to strengthen internal controls.
• Communicate audit findings to management, and identify opportunities for improvement in the design and effectiveness of key controls.
• Implement and execute an effective program of continuous auditing for assigned areas, including monitoring of key metrics to identify control issues and adverse trends.
• Effectively manage teams where required, performing timely review of work performed and providing honest and constructive feedback
• Stay up-to-date with evolving industry/regulatory changes impacting the business and participate in appropriate control forums.
• Champion a culture of innovation.
• Follow the firm's 'How We Do Business' Principles.
• Find ways to drive efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies.

Qualifications

• 7+ years of internal or external auditing experience, or relevant business experience.
• Bachelor's degree (or relevant financial services experience) required.
• Experience with internal audit methodology and applying concepts in audit delivery and execution.
• Flexible to changing business priorities and ability to multitask in a constantly changing environment.
• Solid understanding of internal control concepts, with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner.
• Excellent written, verbal, and presentation skills; adept at presenting complex and sensitive issues to senior management.
• Strong interpersonal and influencing skills, with the ability to establish credibility and build partnerships with senior business and control partners.
• Strong analytical skills, particularly in regard to assessing the probability and impact of an internal control weakness.
• Enthusiastic and self-motivated, with a keen interest in learning; effective under pressure and willing to take personal responsibility/accountability.
• Willing to travel as needed.

Preferred qualifications, capabilities, and skills

• Professional certification (e.g. CRCM), or willingness to pursue Professional certifications.
• Understanding of key regulations and current regulatory developments relevant to consumer protection and banking products and services.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Audit department provides independent assessments to evaluate, test and report on the adequacy and effectiveness of our governance, risk management and internal controls. The team's priorities are focused on strong governance, transparency, strategic engagement, and fostering a diverse and inclusive culture that develops our talent.