TEOCO’s Kolkata Audit Team is looking for a smart, self-motivated, and collaborative Audit Analyst. This role is an excellent opportunity to begin a career in consulting, build strong telecom domain knowledge, and develop advanced analytical and software skills.
The Audit Analyst will work under the direction of management to analyze client invoice data, identify vendor overbillings, and support the claims and reconciliation process. The role involves data mining, contract and tariff analysis, and cross-referencing multiple data sources using a range of analytical tools.
Key ResponsibilitiesPerform detailed analysis of telecom invoices and related datasets to identify potential vendor overbillings.
Apply audit principles such as:
Pattern recognition
Data filtering
Cross-referencing multiple data sources
Review and analyze telecom contracts, applicable tariffs, and Interconnection Agreements.
Research and validate findings using additional industry and internal sources, including:
LERG (Local Exchange Routing Guide)
Client provisioning systems
TEOCO tools such as Bill Trak and Claim Center
External tools such as C.O. Finder
Use analytical and reporting tools in daily activities, including:
MS Excel
MS Access
KNIME
Business Objects
Document potential overbillings in spreadsheet format and upload them into TEOCO’s Claim Center application with clear written explanations and supporting evidence.
Review vendor responses and provide ongoing support to the reconciliation team for claim resolution.
Participate in client calls as required to explain audit issues and demonstrate how findings were identified.
Assist in training clients on audit methodologies and reporting when needed.
Strong analytical and problem-solving skills
Excellent attention to detail and ability to work with large datasets
Good communication skills (written and verbal)
Ability to work independently and collaboratively in a team environment
Comfortable working in a process-driven and client-focused environment
Advanced MS Excel skills (Pivot tables, VLOOKUP/XLOOKUP, data cleaning, formulas)
Basic to moderate SQL knowledge
Experience or exposure to MS Access, KNIME, and Business Objects is a plus
Familiarity with telecom concepts and invoice auditing is an advantage (not mandatory)
Skills Required
- Strong analytical and problem-solving skills
- Excellent attention to detail and ability to work with large datasets
- Good written and verbal communication skills
- Ability to work independently and collaboratively in a team
- Comfortable working in a process-driven and client-focused environment
- Advanced MS Excel (Pivot tables, VLOOKUP/XLOOKUP, data cleaning, formulas)
- Basic to moderate SQL knowledge
- Experience or exposure to MS Access, KNIME, and Business Objects
- Familiarity with telecom concepts and invoice auditing
What We Do
TEOCO is a leading provider of analytics, assurance and optimization solutions to over 300 communication service providers (CSPs). Our solutions enable the digital transformation of CSPs while enhancing their network QoS, improving their customer experience and reducing their operational costs. Through advanced analytics, TEOCO products provide actionable and measurable insights into network and customer behavior. This includes the optimization, effective monetization, and delivery of new and existing services, such as 5G. Our commitment to network flexibility and agility makes TEOCO the obvious choice for CSPs looking to maximize the revenue potential of 5G investments and capitalize on new opportunities tied to the emerging Internet of Things (IoT). For more information, visit www.teoco.com
