The Audit Analyst II audits all freight bills for more complex accounts in accordance with procedures. In addition, this position may provide training to less experienced staff.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
- Verifies freight bills for assigned accounts by ensuring that the amount charged by the carrier agrees with the rates on file for the customer. If an overcharge exists, reduces the bill to the correct dollar amount and cite the authority.
- Develops and maintains auditing procedures for all assigned accounts.
- Requests all missing rate information in accordance with procedures.
- Reviews rating output on daily audit exception reports and advises rate database staff of any additions or corrections to be made.
- Researches all balance due bills for accuracy and prior payment in accordance with procedures.
- Recommends changes and other enhancements which will improve the overall efficiency and quality of processing.
- Responds to customer service inquiries as required.
- Provides training and support to less experienced employees.
- Other duties and special projects as assigned.
SKILLS AND ABILITIES REQUIRED:
- An understanding of international carrier pricing, tariff and contract rate application.
- Working knowledge of batch processing systems.
- Good analytical skills and the ability to perform with minimal supervision.
- Good interpersonal skills to represent the department to customers and others.
- Capable of handling standard audit applications.
- Cursory knowledge of automation tools and how they are used.
- Ability to communicate effectively with clients and associates.
- Proficient in the Microsoft Office suite and internet.
MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:
- High school diploma or equivalent required.
- Position requires a theoretical understanding of transportation strategies and rate applications and interpretation similar to that acquired in an academic field of study.
- 3-5 years of rating experience with a carrier, shipper, or equivalent Cass experience.
APPLICATION PROCESS:
You can directly apply through Cass's website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.
ABOUT OUR COMPANY
Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communication networks, facilities, and other operations. Disbursing over $94 billion annually on behalf of its clients, and with total assets of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly-owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000®. More information is available at www.cassinfo.com.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Understanding of international carrier pricing, tariff and contract rate application.
- Working knowledge of batch processing systems.
- Good analytical skills and ability to perform with minimal supervision.
- Good interpersonal skills for customer and internal representation.
- Capability to handle standard audit applications.
- Cursory knowledge of automation tools and their use.
- Ability to communicate effectively with clients and associates.
- Proficiency in Microsoft Office suite.
- High school diploma or equivalent.
- Theoretical understanding of transportation strategies and rate applications.
- 3-5 years of rating experience with a carrier, shipper, or equivalent Cass experience.
What We Do
Cass Information Systems is a leading provider of integrated information and payment management solutions, managing more than $90 billion in spend annually on behalf of clients. Cass provides customized solutions for freight payment, telecom expense management, and utility/facilities-related expense management, and is also a behind-the-scenes payment provider for America's fintechs. The support of Cass Commercial Bank, founded in 1906, makes Cass Information Systems unique in the industry. Cass (Nasdaq: CASS) is part of the Russell 2000® Index.
