AudioVisual Deployment Engineer

About the Team

OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives.

About the Role

As an Audiovisual (AV) Engineer at OpenAI you will play a pivotal role in designing, implementing and ensuring the availability, reliability, and exceptional ease-of use of our conference room audio visual and video conferencing infrastructure. The ideal candidate will have expert-level experience in audiovisual design, programming and implementation of enterprise AV systems and moderate but demonstrable networking and general IT capabilities.

This is a hybrid role and will require 3 days a week in our San Francisco office.

In this role, you will:

• Develop and manage the ongoing improvement of conference room audio visual and video conferencing design, build standards and user experience with a focus on five 9s availability.

• Develop next generation AV automations, workflows, processes, and self-healing systems that proactively detect issues, remediate common failures, and restore service with minimal user impact.

• Oversee system control code and network standardization to a first-party global standard, deployed everywhere.

• Oversee AV/VC design and build process for new global office build outs.

• Define programming and commissioning scope of our AV spaces.

• Develop and manage integrations between AV and IT systems.

• Work closely with ITAV Events and Upkeep to refine standards and systems to fit business needs.

• Lifecycle management for conference room AV/VC technology.

• Maintain knowledge on latest industry trends in AV/VC.
  

You might thrive in this role if you have:

• 8+ years experience in design, installation, and troubleshooting of enterprise AV including direct experience implementing and using Google meet, Logitech and QSYS hardware at a global scale.

• Experience with enterprise networking technologies and architectures (Multicast routing, switch configuration, QoS, IGMP).

• Advanced QSYS programming experience.

• Cloud hosting experience, especially for highly available AV services like monitoring and alerting, and distributed AV transport.

• Proven experience managing global AV office deployments of over 300 av spaces.

• Demonstrable CAD (Revit, AutoCAD, Vectorworks, Visio) drawing package production experience.

• Event space design and commissioning experience with production equipment like Vizrt, AnalogWay, Yamaha, Panasonic, QSYS, NDI, Dante Ross, ST2110, Madi, etc..

• AV Scripting experience (Lua, Appscript, Python). Bonus points for MCP integration experience.

• Expert with video conferencing platforms (Zoom, Meet, Teams).

• Experience developing RFPs (Request for Proposal) for AV integration vendors and managing the bid/build process.

• Experience with wayfinding and conference room booking hardware and software.

• Deep understanding of AV over IP (QLAN, ST 2110, Dante, NDI) and how to deploy it safely in a corporate network environment.

• Experience with IT ticketing systems and maintaining support SLAs.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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