Audiology Assistant, 40 Hours, Days

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office
24-35 Hourly
Entry level
Healthtech • Telehealth
The Role
Assists audiologists with hearing evaluations, patient rooming, case histories, hearing-aid and hearing-technology programming, troubleshooting, repairs, and patient instruction. Maintains clinical equipment, supplies, records, inventories, databases, research data, reports, and clinic organization. Performs administrative and clerical duties while interacting empathetically with children and families. Must obtain Massachusetts Audiology Assistant licensure within three months; training is provided.
Summary Generated by Built In
Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$23.81 - $35.08

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

8am-4pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 4062 Audiology

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of an Audiologist, performs a variety of duties involving assisting with basic hearing evaluations, maintenance of hearing aids and some clerical functions.

II.  Major Responsibilities:

  • Performing assistance during audiological evaluations. 
  • Responsible for rooming patients and taking patient case history. 
  • Program hearing aids for CI and Baha evaluations.
  • Completes troubleshooting procedures on hearing technology devices, recommending repairs, and drafting requests for authorization of parts and repairs.  Maintains a tracking system. Instruct patients and families in the use of hearing technology equipment. 
  • Enters data into databases for research purposes, and extracts data as needed. Check in hearing technology equipment and document in share-point.  Produces and maintains a variety of statistical records, reports, forms, schedules, and other materials. 
  • Performs a variety of administrative duties as necessary. 
  • Maintains assigned supplies.  Assures accurate inventory of supplies based on approved levels.  Rotates stock as required.  Initiates requisitions for re-supply or specials items. Maintaining organization of clinical equipment and toys, clinical and research files and records.  Organizing and stocking consult rooms/booths.
  • Maintains clinic in a neat and orderly fashion.

III.  Position Qualifications:

License/Certification/Education:

Required:

  • Associates degree with a Health Care background. 
  • Eligibility to become licensed as an Audiology Assistant in Massachusetts, and will obtain licensure within 3 months of date of hire. Audiology department will provide necessary training for licensure.     

Preferred:

  • Bachelor’s degree in Communications Disorder.

Experience/Skills:

Required:

  • Knowledge of Audiology field and functions.
  • Analytical skills and judgment to interpret data and take the appropriate action as circumstances or situations vary.
  • Knowledge of a variety of basic patient care and office procedures.
  • Excellent interpersonal skills, empathy, and the desire and ability to interact effectively with children and parents.
  • Organization skills, ability to pay attention to detail, and good phone etiquette/customer service.
  • Ability to communicate effectively both orally and in writing. 
  • Knowledge and use of Microsoft Office products.  

On the job training is available to obtain a license

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

Skills Required

  • Associate degree with a healthcare background
  • Eligibility to become licensed as an Audiology Assistant in Massachusetts
  • Obtain Massachusetts Audiology Assistant licensure within three months of hire
  • Knowledge of the audiology field and its functions
  • Analytical skills and judgment to interpret data and take appropriate action
  • Knowledge of basic patient care and office procedures
  • Excellent interpersonal skills, empathy, and ability to interact effectively with children and parents
  • Organization skills and attention to detail
  • Good phone etiquette and customer service skills
  • Effective oral and written communication skills
  • Knowledge and use of Microsoft Office products
  • Bachelor’s degree in Communication Disorders
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The Company
HQ: Worcester, MA
13,520 Employees
Year Founded: 1998

What We Do

UMass Memorial Health is the largest healthcare system in Central Massachusetts, providing comprehensive medical services, including hospital care, behavioral health, and specialized pediatric care.

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