Audience Engagement Manager

Posted 9 Days Ago
Be an Early Applicant
2 Locations
In-Office
95K-191K Annually
Mid level
Information Technology • Legal Tech • Professional Services • Analytics • Business Intelligence
The Role
Analyze article and newsletter performance, translate data into concise insights for editorial decision-making, run and interpret A/B headline tests, track audience behavior across products and channels, identify high-performing formats and topics, and collaborate with editorial, product, and marketing teams to grow subscriber engagement.
Summary Generated by Built In

Are you passionate about turning audience data into actionable insights that shape impactful journalism?

Do you thrive at the intersection of analytics, editorial strategy and digital growth?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

This is a hybrid role based in New York City or Washington, DC. Team members are expected to work in their local office three days per week.

LexisNexis’ Legal News division (Law360/Law360 Pulse/MLex) is looking for a dedicated audience engagement manager who can help deepen and grow subscriber engagement with our journalism.

The person will be part of a new audience team, working with Law360, Law360 Pulse and MLex media brands. You will be a key partner for editorial teams and work closely with marketing and product teams.

This is a newly created position with the opportunity to make a significant impact as we build this team from the ground up.

Responsibilities

  • Analyze article and newsletter performance across platforms to understand what resonates with readers.

  • Translate complex data into concise insights that support editorial decision-making.

  • Help shape editorial strategies to maximize audience impact

  • Track audience behavior by product, region, channel, and topic to uncover growth opportunities.

  • Identify high-performing formats, topics, and tones, and share insights.

  • Write clear, jargon-free performance reports that explain why certain content succeeds.

  • Design, run, and interpret A/B headline tests.

  • Collaborate with product, marketing, and editorial teams on content promotion strategies.

  • Help build trust and understanding of engagement metrics across the newsroom.

Requirements

  • Be a curious, analytical person who thrives in a fast-paced environment.

  • Experience in audience development, digital marketing, or content analytics.

  • Experience in a newsroom, media, or editorial analytics environment highly preferred.

  • Familiarity with analytics tools such as Google Analytics, Adobe Analytics, Parse.ly, Chartbeat.

  • Ability to identify patterns in data and communicate insights in plain, accessible language.

  • Experience with A/B testing and interpreting results preferred.

  • Awareness of legal-industry audience preferences and sensitivities.

  • Exceptional analytical skills and excellent written communication.

  • Solid collaboration skills.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

About the business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. 

Primary Location Base Pay Range: New York, NY $114,300 - $190,500. U.S. National Base Pay Range: $95,300 - $158,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

Skills Required

  • Experience in audience development, digital marketing, or content analytics
  • Familiarity with analytics tools such as Google Analytics, Adobe Analytics, Parse.ly, Chartbeat
  • Ability to identify patterns in data and communicate insights in plain, accessible language
  • Exceptional analytical skills and excellent written communication
  • Solid collaboration skills
  • Be a curious, analytical person who thrives in a fast-paced environment
  • Awareness of legal-industry audience preferences and sensitivities
  • Experience in a newsroom, media, or editorial analytics environment
  • Experience with A/B testing and interpreting results

LexisNexis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LexisNexis and has not been reviewed or approved by LexisNexis.

  • Healthcare Strength Healthcare options are often described as comprehensive, spanning medical, dental, and vision coverage alongside life and disability protection. Wellbeing programming such as wellness initiatives and fitness support is also positioned as part of the overall package.
  • Retirement Support Retirement benefits are repeatedly framed as a meaningful component of total rewards through 401(k) matching and access to stock purchase opportunities. Performance bonuses and charitable matching are also included as financial-support features within the broader rewards mix.
  • Leave & Time Off Breadth Time-off offerings are portrayed as broad, including PTO, paid holidays, sick leave, and paid volunteer time. Flexible work arrangements, including remote options and flexible hours, further strengthen the overall rewards experience.

LexisNexis Insights

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The Company
HQ: New York City, NY
10,001 Employees
Year Founded: 1970

What We Do

LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets, monitoring their brands and competition, and in mitigating business risk. We collaborate with universities to educate students, and we support nation-building with governments and courts by making laws accessible and strengthening legal infrastructures. We partner with leading global associations and customers to collect evidence against war criminals and provide tools to combat human trafficking. LexisNexis Legal & Professional, which serves customers in more than 130 countries with 10,000 employees worldwide, is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.

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