Audi Orange Park | Jacksonville, FL | Full-Time
Are You the Person Everyone Calls When Technology Stops Making Sense?At Audi Orange Park, we're looking for a technology-savvy, outgoing, and customer-focused Audi Technology Specialist to become our in-house expert on all things Audi technology.
Today's Audi vehicles are packed with advanced technology, connectivity, personalization, and driver-assistance features. Your job is to make sure our customers don't just drive away in an Audi—they understand it, enjoy it, and know how to get the most out of it.
If you're naturally curious, love technology, and can explain complicated features in a way that makes sense, we want to meet you.
The Hanania Advantage
At Hanania Automotive Group, we invest in people who are passionate about what they do and create opportunities to grow.
We Offer:- Competitive compensation
- Medical, Dental & Vision Insurance
- Voluntary Benefits
- Company-Paid Life Insurance
- 401(k) with Company Match
- Paid Time Off (PTO) & Paid Leave Time (PLT)
- Ongoing manufacturer training and development
- Career growth opportunities throughout Hanania Automotive Group
- Employee discounts on vehicle purchases, parts, and service
- A collaborative, innovative, technology-driven environment
You'll be the go-to technology expert for both customers and employees at Audi Orange Park.
- Conduct comprehensive technology orientations during vehicle deliveries.
- Explain infotainment, personalization, connectivity, and advanced driver-assistance features.
- Complete Audi connect registration, setup, and troubleshooting.
- Complete Delivery Plus requirements and ensure Audi delivery standards are met.
- Conduct second deliveries for customers who want additional assistance after taking their vehicle home.
- Assist customers with Apple CarPlay, Android Auto, Bluetooth, myAudi, navigation, key-user setup, and connected services.
- Answer technology questions from existing Audi customers.
- Stay current on new Audi models, software updates, technology, and product features.
- Partner with the Sales Team to create a seamless, memorable delivery experience.
- Train and support Sales Associates on Audi technology and vehicle features.
- Become the person everyone turns to when they need an Audi technology answer.
We're looking for someone who can combine technology expertise with exceptional people skills.
- Extremely comfortable with smartphones, apps, computers, Bluetooth, connected technology, and infotainment systems.
- Naturally curious and excited to learn new technology.
- Patient and able to explain complicated concepts in simple, easy-to-understand terms.
- Confident working one-on-one with luxury customers.
- Professional, polished, and personable.
- Excellent communication and presentation skills.
- Organized and detail-oriented.
- Comfortable troubleshooting technology and solving problems.
- Automotive experience is helpful, but technology expertise and customer service skills are more important.
- Valid driver's license with an acceptable driving record.
- Must successfully pass a pre-employment background check and hair follicle drug screening.
At Hanania Automotive Group, we believe the customer experience doesn't end when the paperwork is signed. The Hanania Way means going above and beyond to make sure every customer feels confident, valued, and taken care of.
As the Audi Technology Specialist, you'll own a critical part of that experience.
You're not here to sell cars. You're here to make sure customers know what their Audi can do—and love every minute of using it.
If you're the person your friends and family already call when they can't figure out their phone, their car, or anything involving technology, we want to meet you.Apply today and experience The Hanania Advantage!
Equal Opportunity Employer
Hanania Automotive Group is an Equal Opportunity Employer committed to providing equal employment opportunities to all applicants and employees in accordance with applicable federal, state, and local law. Employment is contingent upon successfully passing a pre-employment background check, hair follicle drug screening, and verification of a valid driver's license with an acceptable driving record.
Skills Required
- Extremely comfortable with smartphones, apps, computers, Bluetooth, connected technology, and infotainment systems
- Able to explain complicated concepts in simple, easy-to-understand terms; patient communicator
- Confident working one-on-one with luxury customers; professional, polished, and personable
- Excellent communication and presentation skills
- Organized and detail-oriented
- Comfortable troubleshooting technology and solving problems
- Valid driver's license with an acceptable driving record
- Must successfully pass a pre-employment background check and hair follicle drug screening
- Automotive experience
What We Do
Hanania Automotive Group is a leader in auto sales, operating multiple dealerships and collision centers across North Florida and beyond, representing numerous top brands. Established in 1998, the company has grown to employ over 1,000 team members.
