Program Coordinator

Posted 19 Days Ago
Be an Early Applicant
Milano, ITA
In-Office
Junior
Edtech
The Role
Drive growth of the Italian au pair program by meeting sales targets, recruiting/screening/coaching candidates, delivering excellent phone and in-person customer service, collaborating with local and international colleagues, and supporting the au pair community.
Summary Generated by Built In

Do you dream of making an impact? Cultural Care Au Pair is looking for an Program Coordinator based in our Milan office to grow the Italian market to help us achieve our goal of being the largest and most trusted au pair program in the world.

Make it matter and sell what you love!

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together au pairs with American host families—providing meaningful childcare for families, an unforgettable year in the U.S.A. for au pairs, and a culturally enriching experience for both parties.

In this sales role, you will report to the Country Product Manager who is also based in Milan. We are searching for someone who is passionate about cultural exchange, displays a great deal of responsibility and autonomy, is very sales-driven, and has excellent communication skills, both in-person and on the phone.


What you will do:

  • Grow the Italian market in your assigned region, taking ownership to reach sales targets
  • Recruit, screen, and coach potential au pairs while providing excellent customer service
  • Work together with our local au pair community to help achieve goals
  • Collaborate with colleagues in the USA and the headquarters in Zurich to provide an excellent experience for each au pair

Who you are:

Personal qualifications:

  • You are passionate about sales and highly motivated to hit and exceed sales targets.
  • You love connecting with people over the phone and in-person to understand their needs so that you can successfully pitch our program
  • You are a team player who brings a positive attitude and “nothing is impossible” spirit to the team.
  • You have an entrepreneurial spirit, taking ownership of your ideas and making them happen.
  • You have good time management skills that allow you to handle multiple priorities while paying attention to the details and delivering on your goals.

Professional Requirements:

  • Bachelor’s Degree
  • 1+ years of sales experience with a record of hitting sales targets
  • At least 6 months of experience living abroad, preferred
  • Proven capability with both phone sales and in-person sales
  • Full proficiency in both Italian and English
  • Exceptional presentation and public speaking skills

What Cultural Care Au Pair Italy offers:

  • A competitive salary package. Plus, bonus potential based on achieving sales targets.
  • Work in an international atmosphere with flat hierarchies that encourage entrepreneurial spirit.
  • Training and development: 
  • Individual coaching 
  • Global virtual training for professional & personal development topics, including our EF Leadership Development program in partnership with Hult Ashridge Executive Business School 
  • Staff Exchange to other offices to gain broader insights into our program and build deeper relationships with our international colleagues 
  • Opportunity to earn your spot at the Top Seller Summit abroad
  • Career progression opportunities within Italy and abroad, with Cultural Care and EF Education. 
  • Staff discounts at restaurants, cafes, shops, language classes, etc.

#LI-LV1

About the Team
At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. As the largest and most experienced au pair organization in the world, we build global families by bringing together international visitors with American hosts—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for all. If you’re ready to expand your own horizons we invite you to be a part of our global team of problem-solvers, relationship-builders, and innovators. Join us as we continue to bring the world a little bit closer together, one family at a time.

Cultural Care Au Pair is associated with EF (Education First), the world leader in international education. At EF we believe that the world is better when people try to understand one another. Since 1965, we have brought millions of people to see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—create students of the world, and turn dreams into international opportunities.

An equal opportunity employer, Cultural Care Au Pair is committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you, well…you." 

Learn more about Cultural Care Au Pair: https://www.culturalcare.com/

Skills Required

  • Bachelor's Degree
  • 1+ years of sales experience with a record of hitting sales targets
  • At least 6 months of experience living abroad
  • Proven capability with both phone sales and in-person sales
  • Full proficiency in both Italian and English
  • Exceptional presentation and public speaking skills
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The Company
HQ: Cambridge, MA
25,069 Employees

What We Do

A career at EF is something different. You’ll think boldly, own your job, and create a career you are proud of—and have fun doing it. When you join EF, you will join a global community of creative minds, innovators, and change-makers. Since 1965, we've created programs that help people see new places, experience new cultures, and learn about the world and themselves. People are at the heart of everything we do, and it all begins with the talented and collaborative EFers who bring our mission-opening the world through education- to life across 55 countries and counting.

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