Attendance & Workforce Specialist

Posted 12 Days Ago
Be an Early Applicant
Little Rock, AR, USA
In-Office
Mid level
Edtech • Professional Services
The Role
Supports Access Leadership through attendance reporting, workforce metric analysis, policy-aligned attendance management, and workforce coordination. Responsibilities include generating reports in Power BI, Mitel, UKG, and Workday; maintaining attendance records; preparing disciplinary documentation; investigating discrepancies; advising on attendance policies; coordinating with payroll and leadership; managing absences and staffing coverage; and identifying scheduling and workforce distribution improvements.
Summary Generated by Built In
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Closing Date:

11/09/2026
Type of Position:
Professional Staff - Project/Program Administration
Job Type:
Regular

Work Shift:

Sponsorship Available:

No
Institution Name:
University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].


Department:
ICE | CORE PA Admin Support


Department's Website:


Summary of Job Duties:
The Attendance & Workforce Specialist plays a critical role in supporting Access Leadership through accurate reporting, policy aligned attendance management, and proactive workforce coordination. This position is responsible for developing and analyzing bi weekly attendance reports, monitoring disciplinary metrics, and ensuring consistent application of attendance policies across departments.
Qualifications:

Minimum Qualifications:

  • Bachelor's degree or High School plus 4 years' experience  
  • Strong work ethic and accountability, Excellent communication skills,
  • Experience with Microsoft Excel, Microsoft Word

Preferred Qualifications:

  • Three (3) years of experience in workforce management (WFM), including scheduling, staffing analysis, and system configuration. System knowledge of Powerbi and UKG

Qualifications Equivalencies:


Additional Information:

Job Responsibilities:

  • Develop, generate, and analyze workforce and attendance reports using systems such as Power BI, Mitel, UKG, and Workday to provide leadership with actionable insights, monitor compliance, and track workforce metrics.
  • Support Access Leadership by preparing attendance-related disciplinary documentation, maintaining accurate attendance records, investigating discrepancies, and providing policy guidance for employee counseling.
  • Coordinate workforce administration by communicating attendance and compliance issues, collaborating with payroll and leadership teams, managing unplanned absences and staffing coverage, and identifying opportunities to improve scheduling efficiency and workforce distribution.
  • Perform other duties and special projects as assigned.

PHYSICAL REQUIREMENTS

Stand: Frequently

Sit: Frequently

Walk: Occasionally

Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently

Lift and carry weight: 25 lbs

Push and pull weight: 25 lbs

Use hands to touch, handle or feel: Frequently

Talk: Continuously

Hear: Continuously

Taste or smell: Occasionally

Read, concentrate, think analytically: Continuously

Physical Environment: Inside Medical Facility Environment



Salary Information:

Commensurate with education and experience


Required Documents to Apply:

Resume


Optional Documents:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Proof of Veteran Status
Special Instructions to Applicants:


Recruitment Contact Information:

Please contact [email protected] for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity:
Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent Physical Activity:
Reaching, Standing, Stooping, Walking
Occasional Physical Activity:
Crawling, Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping
Benefits Eligible:
Yes

Skills Required

  • Bachelor's degree, or high school diploma plus four years of experience
  • Strong work ethic and accountability
  • Excellent communication skills
  • Experience with Microsoft Excel
  • Experience with Microsoft Word
  • Three years of workforce management experience, including scheduling, staffing analysis, and system configuration
  • Knowledge of Power BI and UKG
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The Company
HQ: Little Rock, AR
17,000 Employees

What We Do

The University of Arkansas System is a comprehensive, publicly-supported higher education institution composed of multiple campuses, divisions, and administrative units dedicated to serving Arkansas residents through education, research, and service.

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