Job Description:
Want to join the ATR adventure? An internship opportunity is open on our site in Blagnac !
In 2025, ATR has been awarded the Happy Trainees label. 94.3% of students recommend our company after their work-study or internship.
What We Will Achieve Together:
Being an intern at ATR means being integrated into a team as a full member with a real scope of intervention and responsibilities.
You will have the opportunity to learn and develop your skills and experience within a leading market!
Detailed description of the mission
As a member of ATR Customer Support & Services Directorate, you will join the supplier support management team, part of Customer Support Department.
You will be part of a team working with ATR OEMs (Original Equipment Manufacturers) with the main objective of ensuring that customer support activities of subject OEMs are prepared and delivered as per contractual agreements, in line with expected performance level.
Primary goal is to ensure and enhance ATR Customers’ satisfaction.
You will:
- Define a global process to describe the framework of the Supplier Support activity.
- Acting as a focal point within ATR and as an interface with ATR customers for OEM Customer Support activities.
- Supporting the identification and analysis of gaps in OEM customer support activities for the in-service fleet.
- Assisting in the preparation of Customer Support Reviews (CSRs) with major OEMs to share and align ATR’s vision regarding supplier support activities and product performance.
- Contributing to the deployment of corrective and continuous improvement actions on the in-service fleet, based on reliability levels below G-MTBUR targets, premature or repetitive removals, or excessive maintenance costs.
- Supporting teammates in implementing mitigation actions when necessary to secure airline operations, including additional stock, commercial arrangements, and advanced standard exchanges.
- Participating in the creation and development of Power BI dashboards.
- Contributing to customer communications and the follow-up of customer-related topics.
This internship is designed for you:
- You are in the final year of a master's degree in Aeronautical or Aerospace Engineering (knowledge of Supply Chain or Logistics is a plus).
- You have a strong interest in Customer Support, customer experience enhancement, and in-service product performance management.
- You are passionate about digitalization, data analysis, and process optimization.
- You have a mindset focused on continuous improvement and enjoy turning ideas into practical solutions.
- You are proactive, results-oriented, and willing to bring forward innovative ideas.
- You enjoy working in an international and multicultural environment.
- You have excellent written and verbal communication skills.
- You are fluent in both French and English.
Calendar
Starting date: March/April 2027
Duration: 6 months
How does the recruitment process work?
The recruitment process takes place in two stages after receiving your application :
- Analysis of your CV
- Technical interview with Manager: Last step of the process you are almost there! The manager will contact you for a validation interview.
Envie de rejoindre l'aventure ATR ? Une offre de stage vient de s'ouvrir sur notre site à Blagnac !
En 2025, ATR est labellisée Happy Trainees. 94.3% des étudiants recommandent notre entreprise à l’issue de leur alternance ou de leur stage.
Ce que nous allons accomplir ensemble :
Être stagiaire chez ATR, c’est être intégré au sein d’une équipe comme un membre à part entière avec un véritable périmètre d’intervention et des responsabilités.
Au cœur des activités de support fournisseurs et de la performance en service de la flotte, vous participerez notamment à :
- Définir un processus global pour décrire le cadre de l'activité Support Fournisseur
- Agir en tant que point focal dans l'organisation ATR et interface des clients ATR pour les activités de support client OEM
- Participer à l'identification des écarts dans les activités de support client OEM pour la flotte en service
- Soutenir la préparation des Customer Support Review avec les principaux OEM pour partager et aligner la vision d'ATR sur les activités de support des fournisseurs concernés et les performances des produits
- Contribuer au déploiement des actions correctives et d'amélioration requises sur la flotte en service, selon les besoins, sur la base d'une fiabilité atteinte inférieure au G-MTBUR, de retraits prématurés ou répétitifs, de coûts de maintenance excessive
- Soutenir vos co-équipiers dans la mise en œuvre d'actions de mitigation, lorsque cela est nécessaire, pour sécuriser les opérations : stocks supplémentaires, dispositions commerciales, échanges standards anticipés
- Participer à la création et au développement de tableaux de bord Power BI.
- Contribuer à la communication et au suivi des sujets clients.
Ce stage est fait pour vous :
- Vous êtes en dernière année de Master avec une spécialisation en Ingénierie Aéronautique/Aérospatiale (une connaissance de la Supply Chain ou de la Logistique est un plus).
- Vous avez un réel intérêt pour le Support Client, l’amélioration de l’expérience client et le suivi de la performance des produits en service.
- Vous êtes passionné(e) par la digitalisation, l’analyse de données et l’optimisation des processus.
- Vous avez une sensibilité à l’amélioration continue et aimez transformer les idées en solutions concrètes.
- Vous êtes proactif(ve), force de proposition et orienté(e) résultats.
- Vous appréciez le travail en équipe dans un environnement international et multiculturel.
- Vous possédez d’excellentes capacités de communication, aussi bien à l’écrit qu’à l’oral.
- Vous maîtrisez le français et l’anglais.
Calendrier
Démarrage Mars/Avril 2027
Durée 6 mois
Comment se passe le processus de recrutement ?
Le processus de recrutement se passe en deux étapes après la réception de votre candidature :
- Analyse des CV
- Entretien technique Manager : Le responsable du stage vous contactera pour un entretien de recrutement
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Avions de Transport Regional (ATR) GIEContract Type:
Internship-----
Experience Level:
StudentJob Family:
Material Support & servicesBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Skills Required
- Final-year master's degree in Aeronautical or Aerospace Engineering
- Fluency in French and English
- Excellent written and verbal communication skills
- Strong interest in customer support, customer experience enhancement, and in-service product performance management
- Interest in digitalization, data analysis, and process optimization
- Proactive, results-oriented approach and willingness to propose innovative ideas
- Ability to work in an international and multicultural environment
- Knowledge of supply chain or logistics
Airbus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Airbus and has not been reviewed or approved by Airbus.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive in several locations, including medical, dental, and vision options available from day one in the U.S. Access to life insurance, disability coverage, and employee assistance/wellbeing support adds breadth to the health offering.
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Retirement Support — Retirement support is framed as a meaningful part of the package through plans such as a 401(k) with company matching in the U.S. These programs strengthen long-term financial security beyond base wages.
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Leave & Time Off Breadth — Time-off provisions are described as generous in some settings, including vacation availability from day one and extended holiday coverage. Flexible working arrangements and hybrid options further increase the perceived value of time-related benefits.
Airbus Insights
What We Do
Airbus is a global leader in aeronautics, space and related services. In 2020, it generated revenues of €49.9 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Airbus is an international pioneer in the aerospace industry and a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We believe that it’s not just what we make, but how we make it that counts; promoting responsible, sustainable and inclusive business practices and acting with integrity. Our people work with passion and determination to make the world a more connected, safer and smarter place, on the ground, in the sky and in space.
