ATPUO - Hiver 2027 - MBA6665B00 - Gestion de l’entreprise offrant des services professionnels

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2 Locations
In-Office
239-239 Hourly
Senior level
Edtech • Professional Services
The Role
Teaches a bilingual, bimodal MBA course on managing professional services firms, including business models, consulting processes, client relationship management, service quality, ethics, trust, loyalty, client project management, and industry best practices. The successful candidate must possess relevant graduate education or professional credentials and substantial recent management and leadership experience, preferably managing a professional services organization.
Summary Generated by Built In

Posting Reason:

New Position

Location:

Main Campus

Academic Period:

2027 Winter Semester

Faculty:

École de gestion Telfer / Telfer School of Management

Academic Unit:

Telfer School of Management

Course Title:

Gestion de l'entreprise offrant des services professionnels - Introduction

Course Code:

MBA6665

Section:

B00

Course Description:

Définir le modèle d’affaires de l’entreprise offrant des services professionnels. Comprendre comment le processus de conseil soutient la gestion de la relation client. Modèles de qualité de service et de satisfaction du client. L'éthique du conseil pour un management responsable. Approches pour développer la confiance et la fidélité des clients. La gestion des projets des clients. Les meilleures pratiques dans le secteur des services professionnels.

Posting limited to:

Professeur à temps-partiel régulier / Regular Part-Time Professor

Date Posted (YYYY/MM/DD):

2026/08/18

Applications must be received BEFORE (YYYY/MM/DD):

2026/09/18

Expected Enrolment:

50

Approval date:

2026/08/18

Number of credits:

1.5

Work Hours:

19.5

Hourly Rate:

Enseignement / Teaching: $239.47 (2024-2025)

The academic year starts on September 1 and ends on August 31.

These rates do not included vacation pay nor statutory pay.

These rates will be applied until a new collective agreement is ratified. Retro will be paid after the ratification.

Course type:

C

Posting type:

Régulier / Regular

Language of instruction:

Français | French

Competence in second language:

Passive

Course Schedule:

- - - Saturdays, February 27, March, 13, April 3 & Sundays, February 28, March 14, April 4 from 8:30 to 11:30 am

Requirements:

Doit avoir un MBA ou une maîtrise (préférablement un doctorat) directement reliée au domaine du cours. Doit aussi démontrer une expérience professionnelle récente reliée au domaine du cours; ou doit avoir un baccalauréat canadien ou son équivalent international ainsi qu’une désignation professionnelle (y compris, mais sans s’y limiter à : CPA, CFA, PMI, CMC, CRHA, CHE) incluant une formation en gestion ou une formation professionnelle substantielle. Doit aussi avoir fait preuve d’une expérience (normalement de 5 ans) dans des responsabilités en gestion et en leadership et d’une progression de carrière; ou exceptionnellement, sous réserve de l’approbation du directeur ou de la directrice du programme, doit avoir une formation en gestion ou une formation professionnelle substantielle. Doit aussi avoir fait preuve d’expérience (normalement de 10 ans) dans des responsabilités en gestion et en leadership et d’une progression de carrière.

La préférence sera donnée aux candidats ayant une expérience avérée de la gestion d'une organisation de services professionnels.

Mode d'enseignement:

Veuillez noter que la méthode d'enseignement sera dispensée: bimodal.

La méthode d'enseignement peut être modifiée en raison de mesures de santé ou d'autres raisons.

Additional Information and/or Comments:

An acceptable level of education and/or experience could be viewed as being equivalent to the educational required and/or demonstrated experience. If you are invited to continue the selection process, please notify us of any adaptive measures you might require. Information you send us will be handled respectfully and in complete confidence. Employees are required under provincial law to successfully complete all mandatory legislated training. The list of training may be modified by provincial law.

The hiring process will be governed by the current APTPUO collective agreements; you can click here for the main unit, here for the OLBI unit, or here for the Toronto/Windsor unit to find out more.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact [email protected] to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

Skills Required

  • MBA or master's degree directly related to the course, preferably a doctorate
  • Recent professional experience related to the course subject
  • Alternatively, a Canadian bachelor's degree or international equivalent with a professional designation such as CPA, CFA, PMI, CMC, CRHA, or CHE, plus management or substantial professional training
  • Normally five years of management and leadership experience with career progression
  • Alternatively, with program director approval, substantial management or professional training and normally ten years of management and leadership experience with career progression
  • Proven experience managing a professional services organization
  • French teaching proficiency; passive second-language competence

University of Ottawa Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about University of Ottawa and has not been reviewed or approved by University of Ottawa.

  • Retirement Support — A contributory defined‑benefit pension (UOPP) provides formula‑based lifetime income using best‑average earnings and years of service, with cost‑of‑living adjustments noted in plan materials. The university positions the plan as one of the top DB offerings in Ontario and publishes regular summaries and reports.
  • Healthcare Strength — Eligible full‑time employees typically receive extended health and basic dental, life insurance, long‑term disability, and a health‑care spending account, complemented by an EFAP and 24/7 telemedicine. Coverage is designed to complement provincial plans, with UHIP bridging for newcomers not yet eligible for OHIP.
  • Leave & Time Off Breadth — Paid statutory holidays, a university‑wide winter closure, vacation that increases with service, and reduced summer hours are highlighted as part of the package. Academic leaves such as sabbaticals are also outlined for faculty in their collective agreements.

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