What can you expect as a FedEx team member?
- Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
- Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
▪ Knowledge of aircraft traffic control, air traffic management, and ability to effectively
communicate changes with aircraft dispatchers.
▪ Able to cover shifts in Ramp Tower.
▪ Able to communicate effectively in both English and Chinese verbally and in written
form.
▪ Able to make decisions, solve problems, resolve conflicts, and negotiate with others.
perceptiveness when communicating with others.
▪ Able to work night shift and be flexible on working hours.
▪ Preferably with an air traffic controller certificate from an Air Navigation Service
Provider (ANSP), or an aircraft dispatcher certificate.
Areas of Responsibility
• Assist GOC/NOC with adjustment of flight slots and application for additional or ad-
hoc flight slots in China airspace.
• Assist GOC/NOC with re-timed or delayed flights in China airspace.
• Review Summer and Winter flight schedule changes and brief leadership team as
needed.
• Develop training units for FedEx Pilots operating into Guangzhou Airport and APAC
HUB to ensure proper adherence to ATC procedures.
• At the direction of the Flight Operations Manager, the ATM Project Administrator will
assist in coordinating with all stake holders to maintain the CCAR-129 and add
scheduled and alternate operations airports.
• Under the direction of the Flight Operations Manager, the ATM Project Admin will
liaise with CAAC to report aviation-related safety issues.
• Assist in communications with local ATC regarding changes to airports or runway
construction, advance notice of NOTAMs, or any airfield-related events which could
impact FedEx Operations.
• Assist Flight Operations Manager with audits of Ramp Tower Controllers and Ramp
Tower operations.
• Perform regular performance review, identify improvement opportunities and
enhance efficiency in APAC Flight Operations.
• Assist Flight Operations Manager on investigating and resolving any concerns raised
by ATMB or CAAC regarding the operation of FedEx flights.
• Under the direction of the Flight Operations Manager, provide support to Ramp
Tower Controllers when needed.
• Train, support and guide new Ramp Tower Controllers through On-The-Job training.
• Completes special reports, projects and other related duties as assigned
Job Posting End Date:
2026-12-31Skills Required
- Knowledge of aircraft traffic control and air traffic management
- Ability to communicate operational changes effectively with aircraft dispatchers
- Ability to cover shifts in the Ramp Tower
- Fluency in spoken and written English and Chinese
- Decision-making, problem-solving, conflict resolution, and negotiation skills
- Good interpersonal skills and social perceptiveness
- Ability to work night shifts and maintain flexible working hours
- Air traffic controller certificate from an Air Navigation Service Provider or aircraft dispatcher certificate
FedEx Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FedEx and has not been reviewed or approved by FedEx.
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Healthcare Strength — Access to medical, dental, and vision coverage is highlighted for direct FedEx roles, often with short waiting periods and eligibility for part‑timers who meet hour thresholds. Feedback suggests these plans, combined with paid parental leave, are perceived as a strong part of the package.
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Retirement Support — A company 401(k) with match is emphasized, with eligibility beginning soon after hire in many roles and current plan materials maintained centrally. Feedback suggests this steady retirement vehicle helps offset base‑pay concerns for some roles.
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Leave & Time Off Breadth — Paid time off programs that can scale to multiple weeks, plus holiday and sick time, are called out across postings. Feedback suggests this time‑off breadth provides meaningful value alongside hourly wages, especially where overtime ebbs and flows.
FedEx Insights
What We Do
FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and business services. We offer integrated business applications through our collaboratively managed operating companies — collectively delivering extraordinary service to our customers — using the expertise and reliability represented by the FedEx brand. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 employees to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities. We owe our success as an industry leader to the more than 500,000 global team members who deliver exceptional customer service experiences day-in and day-out. Want to be part of this dynamic team?
