This full-time position is located within Central Technology Services. The ideal candidate may work from either our Jefferson City or Springfield location.
This role will work closely with internal teams, vendors, and financial center staff to ensure the reliability, security, and performance of the ATM environment.
Responsibilities Include:
• Administer, monitor, and support the organization’s ATM environment.
• Perform day-to-day operational support, troubleshooting, and maintenance of ATM systems.
• Coordinate with vendors, including NCR, for incident resolution, upgrades, and enhancements.
• Plan, test, and implement ATM software updates, patches, and configuration changes.
• Monitor system health and availability to ensure maximum uptime and customer experience.
• Document procedures, configurations, and support processes.
• Provide Tier II support and escalation assistance as needed.
• Ensure compliance with internal policies, security standards, and regulatory requirements.
• Other duties as assigned
- Must be available Monday – Friday 8:00am – 5:00pm. Some evenings and/or weekends may be required for maintenance activities.
- Bachelor’s Degree in Information Systems, Computer Science, or related field, or equivalent work experience.
- 2+ years experience supporting ATM platforms or financial services technology preferred.
- Prior experience working with NCR ATM hardware and software strongly preferred.
- Ability to work with minimal supervision within a structured environment.
- Strong teamwork, communication, and customer service skills.
- Working knowledge of Windows operating systems, networking fundamentals, and vendor-supported applications.
- Self-motivated with strong attention to detail
Top Skills
What We Do
Central Bank is a privately held $20 billion bank headquartered in Jefferson City, Missouri. Serving 13 markets in 8 states. Central Bank specializes in community banking, with a particular focus on delivering leading-edge technology through its network of more than 150 facilities operating in Missouri, Kansas, Illinois, Colorado, Iowa, Tennessee, North Carolina, Florida, and Oklahoma, as well as more than 22,000 ATMs nationwide. Member FDIC.
"Strong Roots. Endless Possibilities." reflects our long-standing commitment to the communities we serve, as well as our commitment to delivering high-quality, leading-edge financial products and services that help our customers and communities grow and succeed. As our product and service offerings continue to expand, we assure you that our commitment to the community will only grow stronger. All of our lending decisions are made locally in the community you live.
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
