Atlassian Solutions Engineer

Posted Yesterday
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Seattle, WA, USA
In-Office
85K-115K Annually
Mid level
HR Tech
The Role
Partner with sales to qualify opportunities, lead discovery, design and demonstrate Atlassian-based solutions (Jira, Confluence, JSM), translate needs into scalable architectures across Agile/ITSM/DevOps, provide presales technical validation, contribute to RFPs, and ensure continuity to delivery teams.
Summary Generated by Built In

Are you a seasoned Atlassian engineer who thrives on turning complex enterprise challenges into elegant, scalable solutions that win deals and drive transformation? If so, read on! 
About Us   
If it’s high-stakes, high-security, or highly complex—Oxalis is built for it. We’re a consulting and technology partner for the organizations that keep the world running: life sciences, shipyards, government agencies, health systems, aerospace programs, and manufacturers with missions too critical to fail. We serve the people behind the mission—those building, healing, defending, and delivering where it matters most. As a Platinum Solution Partner for Atlassian and a trusted systems integrator for IFS, we specialize in secure cloud transformation, IT service management, ERP modernization, and operational strategy—especially for organizations navigating compliance-heavy environments and complex change. Oxalis values thoughtful communication, ownership, and measurable outcomes.    
About the Role 
As an Atlassian Solutions Engineer, you’ll play a critical role in shaping how clients envision and adopt better ways of working across IT, software development, and the business. 

You’ll operate at the intersection of sales and delivery—partnering with Account Executives and consulting teams to design solutions that span enterprise strategy, service management, and enterprise work management. This role requires both technical depth and strong business acumen: you should be comfortable whiteboarding system architecture with IT leaders while also guiding executives through operating model transformation. 
Key Responsibilities  

  • Partner with Sales to qualify opportunities, understand customer challenges, and shape solution strategies aligned to business outcomes. 
  • Lead discovery sessions focused on workflows, operating models, and tooling across IT, engineering, and business teams. 
  • Design and deliver tailored demonstrations and solution narratives across Atlassian platforms (Jira, Confluence, Jira Service Management, etc.). 
  • Translate customer needs into scalable solution architectures spanning Agile delivery, ITSM, and enterprise work management. 
  • Articulate the value of modern ways of working: connecting portfolio management, DevOps, and service management into a cohesive story. 
  • Provide technical validation and guidance throughout the sales cycle, ensuring solutions are feasible, scalable, and aligned to best practices. 
  • Collaborate closely with delivery teams to ensure continuity from presales to implementation. 
  • Contribute to RFP/RFI responses with clear, structured solution approaches and supporting technical detail. 
  • Stay current on Atlassian capabilities, marketplace ecosystem, and evolving trends in work management and service delivery. 

About You 
  • Demonstrated experience in presales, solutions engineering, or consulting within SaaS or enterprise software. 
  • Strong experience with Atlassian products (Jira, Confluence, Jira Service Management) and their application across IT, software, and business teams. 
  • Working knowledge of Agile, ITSM, and/or DevOps practices and how they translate into tooling and workflows. 
  • Experience designing and presenting solutions that connect technical capabilities to measurable business outcomes. 
  • Strong communication and presentation skills, with the ability to engage both technical stakeholders and executive audiences. 
  • Ability to structure ambiguous problems into clear solution approaches. 
  • Comfort managing multiple opportunities and priorities in a fast-paced environment. 

Nice to Have 
  • Experience working in a consulting, professional services, or client-facing environment, with exposure to delivering solutions across multiple customers or industries. 
  • Hands-on experience configuring or administering Atlassian Cloud or Data Center environments. 
  • Understanding of integration patterns, APIs, and the Atlassian Marketplace ecosystem. 
Experience supporting clients in complex or regulated environments, such as: 
  • Public Sector or Defense. 
  • Manufacturing or Aerospace. 
  • Energy and Utilities. 
  • Healthcare or Life Sciences. 
  • Relevant certifications, such as: 
    • Atlassian Certified Professional (ACP). 
    • ITIL Foundation or equivalent ITSM certifications. 
    • Agile certifications (CSM, SAFe, PMI-ACP, etc.). 
    • Cloud certifications (AWS, Azure, GCP). 

Why Work for Us?  
Join Oxalis and be part of a team that’s transforming how regulated industries operate through cutting-edge solutions. Here, leadership means driving innovation and owning your impact; empathy shapes our people-first culture; growth is constant; quality defines everything we deliver; and curiosity fuels our drive to solve complex challenges.    
Equal Opportunity Statement   
Oxalis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  
The posted salary range for this position is $85,000-$115,000. 

Skills Required

  • Demonstrated experience in presales, solutions engineering, or consulting within SaaS or enterprise software.
  • Strong experience with Atlassian products (Jira, Confluence, Jira Service Management).
  • Working knowledge of Agile, ITSM, and/or DevOps practices and how they map to tooling and workflows.
  • Experience designing and presenting solutions that connect technical capabilities to measurable business outcomes.
  • Strong communication and presentation skills for both technical and executive audiences.
  • Ability to structure ambiguous problems into clear solution approaches and manage multiple priorities.
  • Experience working in a consulting or client-facing environment across multiple customers or industries.
  • Hands-on experience configuring or administering Atlassian Cloud or Data Center environments.
  • Understanding of integration patterns, APIs, and the Atlassian Marketplace ecosystem.
  • Experience supporting clients in complex or regulated environments (public sector, defense, healthcare, life sciences, manufacturing, aerospace).
  • Relevant certifications (Atlassian Certified Professional, ITIL Foundation, Agile certifications, Cloud certifications).
Am I A Good Fit?
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The Company
HQ: Ypsilanti, MI
31 Employees
Year Founded: 2015

What We Do

We are a company made of amazing HR consultants, recruiters and career coaches focused on supporting Michigan small businesses, non-profits and municipalities with affordable recruiting and HR services. Recruiting - We provide affordable, flexible fee based talent acquisition services starting at $1500 for entry level talent, $2500 for experienced non-technical talent, and $3500 for executive, software and engineering talent. People often ask if this is too good to be true? Our answer is that we want everyone to be able to afford to hire great people! HR Outsourcing/Fractional HR services - Do you want the power of a full HR department available when needed? We provide a variety of HR packages for as low as $1000 per month. Career coaching - Do you need help figuring out what you want to do, or refining your job search strategy or tactics? Check out our workshops and services that are effective and affordable. Why choose ACT? - We listen and care! - We have over 150 years of HR experience on our team! - Check out our amazing testimonials from satisfied customers! - We love Michigan and what we do! - We are responsive, flexible and work hard so that you can succeed!

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