Atlassian Consultant

We are looking for a  Atlassian Consultant  to partner with cross-functional teams and provide strategic consulting and drive impactful solutions.

Experience: Senior 7+ years, we are seeking an experienced Atlassian Consultant with a client facing, consulting experience in implementing Jira, Confluence, and Agile methodologies. In this role, you will immerse yourself in client environments with hands-on experience with Atlassian tools, including Jira, Confluence, and additional tools within the Atlassian suite (e.g., Bitbucket, Jira Service Management, Jira Cloud). Familiarity with integration and customization of these tools is highly desirable. Your deep understanding of Jira, Confluence, and Agile frameworks will empower you to lead teams of Atlassian experts, ensuring that project outcomes align with client requirements and drive measurable success.

• Jira & Confluence Expertise
  Support for Atlassian Cloud products (Jira, Jira Service Management, Confluence, Atlassian Marketplace apps, etc.) and understanding of how to configure and optimize Jira and Confluence in support of business processes, drive stabilization efforts, resolve technical issues, and optimize system configurations post-migration.
• Client-Facing Consulting Experience
  Stay up-to-date with Atlassian product best practices to transform client configurations.Strong consulting skills,  guide clients through process improvement using Atlassian tools, Demonstrated history of working on client projects, managing expectations, and delivering measurable outcomes, stay up-to-date with Atlassian product best practices to transform client configurations.
• Rovo & Atlassian Intelligence
  Familiarity with emerging AI capabilities in the Atlassian ecosystem and how to apply them to real client use cases.
• Process-Centered Thinking
  Knowledge of ITSM, agile, or project management practices, with the ability to advise clients on workflows, not just tool configuration.
• Strong Communication & Facilitation Skills
  Quickly learn and understand specific client processes and translate them into actionable requirements.Consult with clients and the team on process improvements related to Agile methodologies, Provide exceptional written and verbal communication, particularly via video, phone, email, and chat.
• Real-World Delivery Experience
  Demonstrated history of working on client projects, managing expectations, and delivering measurable outcomes.

• Atlassian Certified (ACP-120, ACP-620, etc.).
• Experience with scripting languages (Groovy, Python) and REST APIs.
• Background in system integration and third-party tool connectors

• Deep diving into customer needs and translating them into actionable requirements.
• Exploring new tech and continuously learning—because software is always evolving!
• Sharing your knowledge and participating actively in the community.

• Overlap with the US Eastern TimeZone  daily is expected.
• Reliable high-speed internet is a must!

At Modus, a fast-growing, remote-first company, you’ll experience various exciting projects! Here’s a taste of what you might do:

• Giving back: Be an active participant through opportunities such as blog posts, open source contributions, and event speaking.
• Travel & connections: Meet fantastic people during our remote meet-ups! It’s all about collaboration and fun! Global environment and diversity at its best.
• Teaching and learning: Work in active teams on internal and external projects, staying up-to-date with the latest technologies.
• Being a self starter:  Autonomy and proactivity are the key to succeed at Modus.
• Client interaction: Represent Modus and our values while connecting directly with our clients, some of the world’s biggest brands.
• Growth: Enjoy comprehensive learning benefits, with access to over 12,000 courses. Your growth is our priority!

Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We were fully remote before it was cool! We support organizations on their digital transformation journey through strategic consulting and full lifecycle product development, partnering with industry leaders including Atlassian, GitHub and AWS. Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world’s largest brands deliver powerful digital experiences.

We combine boutique expertise with enterprise-scale capabilities. As a GitHub partner with a world-class team, we help organizations innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you.

• Remote work with flexible working hours.
• Modus Global Office Program: for when you want to get out of your home, we offer on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries. 
• Employee Referral Program.
• Client Referral Program. 
• Travel according to client or team needs.
• The chance to work side-by-side with thought leaders in emerging tech.
• Access to more than 12,000 courses with a licensed Coursera account.
• Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role.

Additional benefits might apply contingent on your location.
By joining our team, you’ll be part of a winning squad that plays to each other’s strengths and celebrates every success together. Apply now and show us you’ve got what it takes to take your consulting skills to the next level with Modus Create!