We are looking for a client-centric, operational leader to direct and oversee the bar and park experience at our Atlanta location.
Who we are:
Skiptown is on a mission to revolutionize the dog parent experience through a single, trusted brand and end-to-end platform. We are the pioneers of Skiptown, the place for pups and their people. Skiptown is the first-of-its-kind, tech-infused, private, off-leash indoor/outdoor dog park, bar, and dog care facility.
The pet services industry is ready to be disrupted and we are leading the charge. Come join our team of dog lovers and help us change the world for the modern dog parent.
Who you are:
You love leading a team and holding yourself and others accountable. You love finding ways to make a client or a team member’s day better. You have a knack for solving problems and creating win-win solutions. You love dogs and are comfortable with off-leash dogs in a social environment.
What you’ll do:
- Drive an excellent bar & park experience for Skiptown pups and people
- Lead the bar and park teams, including training and development
- Maintain Skiptown experience standards of excellence in safety, cleanliness, and fun
- Drive implementation of new processes and initiatives gaining team buy-in and holding staff and leads accountable
- Own tracking and reporting for all park metrics to ensure the service line is meeting targets
- Maintain and grow client base with exemplary customer service
What You’ll Bring:
- High school diploma or equivalent
- 2+ years of management and hospitality experience
- Comfortable using Mac OS and G Suite
- Availability to work evenings and weekends
- Experience managing a team
- Strong work ethic and integrity
- Comfort working in an environment with off-leash dogs
Skiptown Perks:
- Employer contribution to health and dental benefits and employer-paid vision
- Free access to the bar and park for yourself and your eligible pups on your days off
- Free DashPass (through DoorDash) for free delivery at Skiptown (and anywhere you want food delivered)
- Paid time off
- 30% off of eligible Skiptown services (daycare, boarding)
- Free snacks
- Purple swag. Lots of purple. We’re serious. You should really like purple.
Accepting applications on a rolling basis until role is filled.
What We Do
Skiptown (formerly Skipper) is a tech-enabled hub for dogs and their people. The trusted pet services company provides pet parents with first-class dog walking, daycare, and boarding services, as well as a membership-based dog park and bar – all powered by the Skiptown mobile app.
Skiptown has secured thousands of members since opening the first location in Charlotte, NC in August of 2020.
Skiptown offers an indoor/outdoor turfed dog park, a bar for humans, dog daycare, overnight boarding, a grooming salon, and dog walking services. From valet daycare drop-off to "Skippers" who monitor the pups at play, Skiptown's dog-focused design and high-end hangout is about giving peace of mind to pet parents and joy to their four-legged family members. Skiptown's proprietary technology platform streamlines booking and account management, sends multiple daily visit reports, pairs dogs to playgroups based on personality type, and allows for a fully customized experience for every dog.
Backed by private investors and high-profile venture capital firms, including Techstars Ventures, Bull Creek Capital, and Firebrand Ventures, Skiptown is poised for growth.
Founded in 2016 and headquartered in Charlotte, N.C., Skiptown is expanding into new markets soon! Learn more about how Skiptown is revolutionizing the pet parent experience at skiptown.io
