Associate/Assistant Manager, Analytics - Omnicommerce & Strategic Projects

Company Description

Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

Get to know the Team:

The Singapore Operations team oversees, shapes and grows the business in Grab Singapore.

We contribute towards Grab’s vision of being Southeast Asia’s superapp by providing everyday services that matter most to consumers in Singapore. We develop and execute business strategies that help us achieve our vision in serving our community.

As part of the Singapore Operations team, this role sits in the Omnicommerce & Strategic Projects team, where we own the growth of the Omnicommerce business lines such as Dine Out Deals. The team also manages the growth projects and long-term bets for Deliveries, from conceptualisation, strategizing and planning, all the way to execution. 

Get to know the Role:

We are seeking a dynamic and experienced individual to fill the position of Associate / Assistant Manager, Omnicommerce & Strategic Projects. This role will be responsible for supporting the scaling and growth of Grab’s Omnicommerce business in Singapore. You will be part of a lean and agile team setup, collaborating closely with other departments to drive P&L growth and achieve key performance metrics.

The day-to-day activities:

• Business Management: Support the growth of the SG Omnicommerce business, ensure that business plans are executed properly and financial targets are achieved.

• Conduct Analyses & Developing Insights: Analyze business performance, user behavior, and competitive landscape to generate actionable insights that drive business decisions.

• Strategic Planning: Implement Grab SG’s Omnicommerce strategy to meet the company's overall business objectives. Identify market opportunities, trends, and customer insights to drive user growth and revenue.

• Cross-Functional Collaboration: Collaborate with counterparts from Sales and Business Development, Marketing, Merchant Operations, Product and other departments to align and execute on business objectives.

• Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, ensuring clear communication and alignment on objectives and deliverables.

• Performance Tracking: Prepare and present regular reports on business performance and business plans to internal stakeholders.

• Product Development: Provide the Regional team with inputs to the design and improve our omnichannel solutions to ensure that they meet local customer needs and expectations.

Qualifications

The must haves:

• A minimum of 3 years' experience in consultancy, e-commerce, business development, or other related high-performing environments.

• Comfort with data and numbers, backed by robust analytical skills. SQL / Python skills would be a strong bonus.

• A structured approach to thinking and processes, with a keen eye for detail.

• Excellent interpersonal skills, with the ability to influence across teams.

• High adaptability to changes, with the ability to pivot quickly from long-term strategic thinking to immediate tactical action.

• The ability to thrive under pressure and uncertainty.

• Bachelor's degree, complemented by a strong academic track record.

• Excitement and ability to thrive in a fast-paced environment; all ready to hustle!

Additional Information

Our Commitment
We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

About Grab
Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.

Join us today to drive Southeast Asia forward, together.