Associate

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Block 4, Central Delhi, Delhi, IND
In-Office
Entry level
Financial Services
The Role
Analyze customer and financial institution due diligence data for CRS and FATCA compliance. Execute daily workloads accurately within service levels, maintain records and support systems, escalate issues, coordinate with senior team members, liaise with stakeholders, contribute to reconciliations, and ensure adherence to legislation, bank policies, procedures, and training requirements.
Summary Generated by Built In

Job Title:

Associate

Work Type:

Permanent

Location:

DLF Downtown, Sector 25A Phase 3, Block 4

It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

Capabilities, Experience & Qualification Requirements

oExperience in process execution
o Demonstrate curious mindset and ability to investigate
o Must be well organised and ability to prioritise tasks and meet non-negotiable timelines.
o Ability to learn new ideas/process changes quickly
o High level of attention to detail
o Excellent verbal and written communication skills

Experience

o Good verbal and written communication skills; 
o Strong Relationship Management 
o Good understanding of the business, ability to work closely with the business; sound business acumen and judgment; ability to see and communicate challenges in business terms; ability to understand and deliver business value;

Key Accountabilities

o Undertake analysis of customer and financial institution due diligence data in line with CRS and FATCA compliance obligations for enhanced due diligence; 
o Provide professional and ethical behaviour in your actions by ensuring compliance with external legislation, bank standards and internal operating policies and procedures relevant to the position
o Execute daily workload efficiently, accurately, within Service Levels, service standards, performance targets and in compliance with all aspects of policy, procedure and statutory requirements relevant to the position; 
o Escalate issues to appropriate level to ensure appropriate course of action is taken; 
o Support senior members in actioning and coordinating the daily activities; 
o Adhere to required standards for telephone, written and general verbal communication. Ensuring all relevant interactions are documented and administrative tasks completed; 
o Maintain integrity of information contained in support systems; 
o Provide professional support to stakeholders in supporting and executing due diligence requirements; 
o Contribute to CIMO Reconciliations strategies; 
o Liaise with other areas within the organisation to gain and provide feedback on Due Diligence performance and options; and
o Ensure that all personal training records are maintained.
o To conform with all internal operating policies and procedures relevant to the position

A diverse and inclusive workplace works better for everyone:

Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

More focus on you:

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities

Join NAB India:

This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities

To know more about us please click here

To know more about NAB Global Innovation Centres please click here

We’re on LinkedIn: NAB Innovation Centre India

Skills Required

  • Experience in process execution
  • Curious mindset and ability to investigate
  • Ability to organize, prioritize tasks, and meet non-negotiable timelines
  • Ability to learn new ideas and process changes quickly
  • High attention to detail
  • Excellent verbal and written communication skills
  • Strong relationship management skills
  • Business understanding, acumen, and judgment
  • Ability to work closely with the business and communicate challenges in business terms
  • Ability to understand and deliver business value

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HQ: Melbourne, Victoria
35,926 Employees

What We Do

We're here to be the most customer-centric company in Australian and New Zealand. We’re focused on what matters most and here to support you with your banking needs in any way we can. We’re open for business. Connect with us: www.nab.com.au/contact-us

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