Specialist - Adobe SME - IN
Is a Subject Matter Expert for Adobe platforms, who serves as an integral part of the Marketing Technology team. This individual is expected to leverage a deep understanding of Adobe suite to provide solutions for challenges encountered by the team.
Key Responsibilities and Duties
- Develop a deep understanding of the challenges that the enterprise teams face.
- Define and advocate for a product roadmap.
- Inform day-to-day product management, including cross-functional coordination with our Design and Program Management team to see new features through from concept to delivery, to production.
- Monitor and analyze product usage data to identify areas for improvement.
- Conduct system audit and cleanup efforts for improving overall system operation.
- Perform consultant role for Adobe product-related inquiries, providing expert-level guidance and support.
- Troubleshoot and resolve technical issues related to Adobe ecosystem, working closely with various technical teams as necessary.
- Stay updated on the latest features, updates, and enhancements to Adobe products and proactively share this information with relevant stakeholders.
- Build compelling cases, user stories and product requirements.
- Collaborate cross-functionally to realize this vision by working hand-in-hand with teams.
- Make data-driven decisions to optimize product performance.
- Work with early adopters and power users to find opportunities for quick iterations and continuous improvements.
- Demonstrate customer empathy every day.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 3+ Years Required; 5+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
7IC
Related Skills
Audience Insights, Budgeting, Campaign Management, Differentiates Value Proposition, Influence, Lead and Demand Generation, Marketing Analytics, Marketing Channels, Marketing Strategic Planning, Prioritizes Effectively, Relationship Management
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Company Overview
TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: [email protected]
Privacy Notices
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Top Skills
What We Do
Every worker deserves a secure retirement. For more than 100 years, weʼve delivered it for millions of people—and weʼre not done yet. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management.
But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
And weʼre hiring. When you work at TIAA, youʼre making a difference in the lives of our clients. Weʼre always on the lookout for great people to become part of our coalition of champions and are committed to providing equal opportunity across all employment practices as we believe our employees have a right to a diverse and inclusive workplace. Join our team today in the fight to help more people to and through retirement.
Why Work With Us
TIAA provides financial security for millions and offers our employees opportunities to grow in a culture that embraces diversity, innovation, and high performance.
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