The Associate Vice President, Home Solutions Shared Services & Strategy, will lead the technology strategy and implementation for Home Solutions across IT Shared Services, Home Health, Trilogy, One Home Health/DEM/Infusion, Referral Intake, Finance, Sales and Marketing. This position requires an individual with a thorough understanding of home health operations and how to support these operations with technology, given that the role will be asked to balance continuing ongoing business with the legacy applications of today while implementing the innovative cloud and SaaS-based platform of the future. The individual in this role will have frequent interaction with and be accountable to the senior leaders of Humana’s Home Solutions line of business.Key Responsibilities
- Technology Strategy & Planning: Develop and execute a strategic technology 18 month roadmap that balances legacy platform management to support ongoing business with a rapid transition to a modern core administration platform that will support the home solutions business. Also complete specific 3 year strategies across all platforms within Home Health. This is in full support of Home Solutions 5 year growth plan.
- Technology Leadership: Provide executive level oversight to ensure reliable operation, optimization and compliance with current technology systems that provide access to care for the home solution patients.
- Project Management: Lead the rapid implementation, integration and adoption of a new home solutions core platform, ensuring a seamless migration of this high-visibility effort on tight timelines while minimizing disruption to current business operations.
- Business Case & Financial Acumen: Integrate business ROI with technology solutions, making informed decisions that align with the company's financial goals and deliver the needed solutions within budget.
- Compliance: Ensure adherence to regulatory requirements, working closely with CMS, state and contractual guidelines to maintain compliance.
- People Management: Lead a significant team with a focus on employee satisfaction, professional development, and performance management, including maintaining needed legacy skillsets while developing the new skills needed to transition the team along with the technology.
- Innovation: Ability to analyze complex technical and operational issues and develop innovative solutions. Drive continuous improvement and innovation within the core administration IT department, staying abreast of emerging technologies and industry trends.
- Business Partnership: Team-oriented approach with a focus on collaboration and partnership across departments – be seen as the trusted partner for business operations.
- Tracking Success: Monitor and report key performance indicators for both legacy and modern platforms, providing actionable insights and executive recommendations.
- Vendor Management: Oversee vendor selection, contract negotiations, and ongoing management for outsource and global technology partners on both labor and software.
- Team Size: 37 associates – 22 contractors. Budget Managed: $50M
Use your skills to make an impact
Skills & Qualifications
Required Qualifications
- Bachelor’s degree (or equivalent) in Computer Science, Information Technology, Engineering or a comparable technical discipline.
- 10+ years of progressive technology leadership experience, with a demonstrated ability to build high performing teams including attracting, developing, and retaining key technical talent.
- Proven track record (5+ years) of leading teams through complex transformation initiatives in a highly regulated environment, including migration from legacy to new platforms and delivering high-visibility programs within tight timelines.
- Excellent business acumen, communication, and change management skills; able to influence across all levels of the organization and be seen as a key partner to operations.
- Extensive experience in strategic planning, budgeting, allocation and vendor negotiations / management, including outsourcing and offshoring for select activities.
Preferred Qualifications
- Master’s degree (or equivalent, including equivalent work experience) in Computer Science, Engineering, Business, Healthcare Administration, or related field.
- Proven capability of delivering in a highly matrixed environment, leveraging and holding accountable cross-functional and outsourced teams for DevOps, Architecture, Security and other key functions.
- Familiarity with Humana’s technology platforms and governance frameworks.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Top Skills
What We Do
At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.






