Trilogy Federal is looking for a motivated and independent Documentation Specialist with knowledge and experience of documenting processes for an organization going through a re-organization. This role comes with a focus on documenting an organization’s processes, including analyzing business processes, technology, and organizational structure, to ensure adoption and minimize resistance to the new system. Tasks include developing standard operating procedures for a finance organization, while assessing impact and stakeholder readiness to achieve project goals; creating a new leader/employee handbook; and creating process mappings to document approval and communication flows.
We are seeking candidates for a full-time remote position, with potential opportunities for ad hoc onsite work in DC in the future (candidates local to the DC Metro Area strongly preferred).
Please note this role is on a 6-month contract in which we are hopeful for an extension or additional work, but may be only 6 months.
Primary Responsibilities:
- Documentation Repository Development -
Support in designing and/or standing up a centralized repository (e.g., SharePoint or similar platform) to house organizational documentation, including functions, duties, and supporting materials for newly established org units. - Functional Documentation Development -
Assistance in documenting and organizing functions and responsibilities for new organizational components to ensure consistency and clarity across the enterprise, such as a new employee handbook - SOP and Process Standardization -
Support in reviewing, developing, and standardizing standard operating procedures (SOPs) and inter-office procedures to align with the future-state operating model. - Process Mapping / Workflow Documentation -
Facilitation of process mapping and documentation of key workflows to support transition planning and operational readiness.
Minimum Requirements:
- Bachelor’s degree
- 6+ years of professional experience
- Excellent communication skills; written and verbal
- Strong command of MS Office tools
- Team building, organization, and leadership skills
- Ability to effectively communicate and interact with senior level management and clients
- Expert in Microsoft Excel and Microsoft PowerPoint
- Strong attention to detail
- Strong analytical stills
- An outstanding ability to establish priorities and meet deadlines
- Ability to obtain a Public Trust clearance
Preferred Qualifications:
- VA or Federal experience preferred
Benefits (including but not limited to):
- Health, dental, and vision plans
- Optional FSA
- Paid parental leave
- Safe Harbor 401(k) with employer contributions 100% vested from day 1
- Paid time off and 11 paid holidays
- No cost group term life/AD&D plan, and optional supplemental coverage
- Pet insurance
- Monthly phone and internet stipend
- Tuition and training reimbursement
Skills Required
- Bachelor's degree
- 6+ years of professional experience
- Excellent communication skills; written and verbal
- Strong command of MS Office tools
- Team building, organization, and leadership skills
- Ability to effectively communicate and interact with senior level management and clients
- Expert in Microsoft Excel and Microsoft PowerPoint
- Strong attention to detail
- Strong analytical skills
- Outstanding ability to establish priorities and meet deadlines
- Ability to obtain a Public Trust clearance
What We Do
Founded in 2009 and headquartered in the Washington DC metro area, Trilogy Federal is a verified service-disabled, veteran-owned small business (SDVOSB) providing financial management and information technology consulting to the Federal government. Trilogy has an extensive and distinctive history helping Federal clients achieve their financial management goals. Our leadership team has over 60 years of combined experience supporting Federal financial management initiatives. Our professional staff specializes in federal financial management and maintains certifications in several relevant programs. Trilogy strives to provide its clients with a flexible and comprehensive approach to financial management with the ultimate goal of fiscal compliance and audit readiness. The Trilogy approach starts with assessing the financial management solution and determining its effectiveness in capturing functional business requirements and meeting agency reporting requirements. Since our inception, we have assisted our federal partners in migrating to new financial management systems or enhancing existing systems to meet new requirements. Ultimately, success lies in the data, where Trilogy utilizes industry leading Business Intelligence and Business Performance Management tools to assess the overall effectiveness of financial business operations and to produce timely, reliable and value-added financial reporting. We have a proven track record of successful implementations for agencies large and small.
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