About Klook
We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.
Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.
We operate a mobile-first, curated platform featuring diverse experiences across global destinations.
Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
Customer First
Push Boundaries
Critical Thinking
Build for Scale
Less is More
Win as One
We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!
- Conduct daily operation of car services product, including but not limited to: 1) price and inventory monitoring and editing; 2) content checking and editing; 3) customer pre&post booking experience audit
- Assist the department in conducting market competitiveness research as required, providing market insights and report feedback accordingly.
- Assist the international car services department with sales data statistics; use internal and external research/ data to quantify the business impact of the improvement suggestions
- Improve daily operation working efficiency by applying AI and automation tools with the help from internal tech team
- Education: Full-time bachelor's degree or above; outstanding recent graduates are also welcome to apply.
- Experience: Prior internship experience in e-commerce product operations, data analysis, marketing or related to travel is preferred.
- Passion for Travel: A love for travel and an exploratory spirit, not confined to the status quo, with the courage to identify problems and propose solutions.
- Language Proficiency: Working languages are English and Chinese.
- Communication Skills: Outgoing personality with strong communication skills in both Chinese and English.
- Data Analysis Skills: Familiar with processing data in Excel, and good PowerPoint presentation skills. Attention to details.
- A start-up attitude: highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required
- Globally-minded: comfortable working with people from different cultural backgrounds and in different time zones
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.
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What We Do
Klook is Asia's leading travel and experiences platform. We curate the most joyful experiences so that users can satisfy their relentless curiosity for adventure and experiences at home and around the world. With our website and app, users can experience a world of joy, from attractions, tours to local transportation and stays. Founded in 2014, we are here to inspire and enable more moments of joy through over half a million activities in over 2,700 destinations.
