Associate, UX Researcher (Virtual)

Sorry, this job was removed at 04:17 p.m. (CST) on Tuesday, Apr 15, 2025
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3 Locations
In-Office
64K-95K Annually
Financial Services
The Role

Job Classification:

Technology - Agile, Delivery, & Product

We are passionate about understanding our users and designing solutions that meet their needs. As a Junior UX Researcher, you will play a crucial role in helping us achieve this goal by conducting user research and providing insights that inform our design and development processes.
Job Summary: We are seeking a motivated and detail-oriented Junior UX Researcher to join our growing UX team. In this role, you will assist in planning, conducting, and analyzing user research to inform the design and development of our products. You will work closely with designers, product managers, and business partners to ensure that our products are intuitive, user-friendly, and meet the needs of our target audience.
Key Responsibilities:

  • Assist in the planning and execution of user research studies, including usability testing, interviews, and surveys.
  • Conduct literature reviews and competitive analyses to inform research questions and hypotheses.
  • Help recruit participants for research studies and manage participant schedules.
  • Facilitate user research sessions, including moderating interviews and usability tests.
  • Collaborate with the UX team to synthesize research findings and present insights to stakeholders.
  • Document research processes and findings in clear, concise reports.
  • Stay up-to-date with industry trends and best practices in UX research.
  • Contribute to the development of research methodologies and tools.

Qualifications:

  • Bachelor’s degree in Human-Computer Interaction (HCI), Psychology, Anthropology, Sociology, or a related field.
  • 1-2 years of experience in UX research or a related field.
  • Strong understanding of qualitative and quantitative research methods.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.
  • Strong organizational and time management skills.
  • Proficiency in research tools and software (e.g., UserZoom, EnjoyHQ, Dovetail, etc.).
  • Basic knowledge of UX design principles and processes.
  • Experience with data analysis and visualization tools (e.g., Miro, Excel) is a plus.
  • Familiarity with agile development processes is a plus.
  • Portfolio of Research or Case Studies.

#LI-MG1

What we offer you:Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $64,100.00 to $95,300.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

  • Market competitive base salaries, with a yearly bonus potential at every level. 

  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

  • 401(k) plan with company match (up to 4%). 

  • Company-funded pension plan. 

  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 

  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  

  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  

  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. 

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.  

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. 

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. 

If you need an accommodation to complete the application process, please email [email protected]. 

 

If you are experiencing a technical issue with your application or an assessment, please email [email protected] to request assistance.

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The Company
Chicago, IL
3,593 Employees

What We Do

PGIM, the investment management business of Prudential Financial, Inc.* is a multi-manager that delivers industry-leading strategies and solutions to clients. Each business maintains its own investment process and culture, allowing for a singular focus on delivering investment returns for clients. The PGIM businesses offer investors a wide range of investment strategies across asset classes and geographies, including public equities, public and private fixed income, commercial mortgages and real estate. Clients of PGIM can rely on superior long-term performance, risk management expertise and innovative products to help them realize a wide range of business objectives. In addition, PGIM uses its collective knowledge and business expertise to work with public, private and non-profit sector partners to create solutions that address critical social issues that have an enduring impact. *Prudential Financial, Inc. of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom.

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