Associate UX Designer (Remote/Flexible)

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job Title: Associate UX Designer

Department: User Experience

Manager/Supervisor: Director of User Experience

Position Overview:

Want to have an impact on Omnipod’s product design? Want to help lead a once in a lifetime career program? Be part of a highly engaged team who has a direct line to improving the product experience for people living with Diabetes! We are investing heavily to create a system to support the right experience at the right time and one that is scalable to the level of growth we expect. We need a strong Associate UX Designer to contribute to design to get us there, is this you? The UX Designer will be responsible for working closely with cross-functional members of the development teams to ensure a world-class product design for Omnipod’s Mobile App Suite.

We are looking to hire a critical member of the team to be the Associate UX designer to contribute to large scale design initiatives for the Product UIs. The goal for this role is drive best in class UX for Insulet, and act an individual contributor, working collaboratively with the software development, technical product management, systems team and qa in a SAFe agile environment.

We’re looking for someone who wants to use design to change the face of diabetes; someone who can innovate and translate a high-level vision into compelling digital experiences. If you are a creative thinker and positive team player with experience delivering world-class look and feel for mobile user experiences, we want you.

 UX Designer Responsibilities:

• Contribute to tactical and innovation UX initiatives within an agile environment on web. This includes working with Marketing, Technical Product Marketing and Systems teams to support requirements definition as it relates to UX to create a cohesive user experience across the apps space.

• Defining safe, effective and delightful user experiences for mobile experiences using industry standard tools such as Creative Cloud, Sketch, Figma, etc.

• Delivery of said UX work with a variety of tools in an agile development environment- wireframes, asset delivery, GUI specifications, etc.

• Work in a fast-paced agile development team with Teams, JIRA, Confluence, and other collaboration tools.

• Work with User Research and Human Factors team to iteratively test early concepts and apply user centered design best practices to our work. Proactively engage with research to drive testing of your concepts.

• Present design concepts and user experience vision in a compelling and positive manner (with whiteboard sketches, storyboards, prototypes, wireframes or interactive presentations) to all levels of the company-from tactical agile software teams to executive leadership and to our customers.

• Collaborate with Clinical and Human Factors to ensure our designs are safe and effective and meet FDA guidelines for a medical device experience but hold a high bar on how we can delight the user as well.

• Drive innovation initiatives related to UX process, tools or our overall design language and experiences.

• Contribute to corporate UX design language development, standards and frameworks as our brand evolves.

• Be mentored by Sr staff in all aspects of UX work. Grow, develop and hone your UX chops with a world class Mobile UX team!

Skills / Characteristics:

• Love a whiteboard and carry multiple colors of markers on you at all times

• Great storyteller both visually and verbally and can drive decision making at a tactical feature level

• Builds and maintains positive relationships throughout the organization

• Creates a high-performance, a customer-centric culture throughout the organization, continuously monitors the needs of the customer

• Charismatic, collaborative and creative contributor who can articulate a vision, set direction and engage and motivate others to achieve outstanding results

• Work along side stakeholders in a collaborative manner to achieve the required outcomes

• Sensitive to and can contribute cross culturally and with distributed teams.

• Ability to manage conflict and pressure by effectively facilitating healthy interaction, discourse and decision making that builds consensus and alignment

• Demonstrates strategic thinking, finding innovative ways to serve customers and build trust

Qualifications:

• Bachelor's degree or Master’s (Psychology, Computer Science, HCI, Industrial Engineering, Interaction Design, Design, Human Factors or equivalent) required

• 1-2 years of relevant experience in UX, web design, ideally with a focus on developing and implementing customer centric products, with multiple touchpoints (Product, mobile, web) globally

• Knowledge in Industry standard UX/Dev tools, Creative Cloud, Sketch and Figma.

• Abstract knowledge is a plus

• Fluent in usability standards and design heuristics and responsive design techniques.

• Knowledge of Android and iOS UI guidelines and platforms

• Strong portfolio required with strong storytelling and presentation skills

• Working knowledge of User Research tools and methodologies and ability to work with researchers to drive research goals and objectives to drive user centered design approach

• Intellectual curiosity, including the willingness to dig in and learn more about things

• Ability to prototype when necessary preferred