Associate Training Manager

The instructional designer/content writer hybrid role is to develop learning settings and experiences. Conduct analysis in order to fulfill the needs and specifications. You may be expected to facilitate learning by providing helpful settings. This may entail managing an online community, supporting collaboration and debate using social media technologies, and educating experts how to create and distribute their own material.
He or she will be responsible for developing and updating training/instructional content, as well as maintaining current learning assets and converting instructor-led materials to interactive training content. - Conduct frequent checks on the technical correctness & coherence of existing content.
He or she will be responsible for developing and updating training/instructional content, as well as maintaining current learning assets and converting instructor-led materials to interactive training content. - Conduct frequent checks on the technical correctness & coherence of existing content must possess superior writing and spoken communication abilities, as well as a grasp of several modes of instruction.Associate Training Manager

Education:
Bachelor's degree or equivalent work experience.
Experience:
Background in BPO Training Operation is an advantage
Experience working with e-learning and blended learning programs, computer-based training development, and asynchronous learning content
At least 4-5 years experience in the same line of work.
Mandatory Skills:
•Proficient in MS Office suite
•Experience in working in LMS platforms and learning design software such as Articulate 360, similar authoring tools required like Adobe Creative Suite (InDesign, Photoshop, Premiere Pro, Illustrator)
•Photography and Videography experience preferred
•Excellent written and verbal English skills for the purpose of documentation development, curriculum development, editing and communication.
•Strong Organizational and Interpersonal skills.
•Strong stakeholder management and consultancy skills
•Strong ability to plan and manage numerous processes, people and projects simultaneously
Roles & responsibilities:
•Lead cross-functional projects within Geo & Central Leadership Team.
•Establish effective collaborative relations with internal and external colleagues.
•Partnering with Geo Leads to ensure project plans, and documentation. Post Implementation Reviews are complete and up-to-date, tracking and reporting of performance and coordinating project governance arrangements and reporting.
•Mastery of Training processes and ensures delivers in line with these in order to meet the goals of GTO/Geo congruent to any program/project in the pipeline.
•Utilize data sources to discover insights that will guide strategic decisions and uncover optimization opportunities for Geo and GTO
•Designs, develops, and deploys e-learning content based on business needs.
•Follows standard ADDIE instructional design processes, including:
•Using adult learning theory to guide the design process
•Storyboarding, authoring, and development of e-learning content and blended learning solutions
•Participates in beta deliveries of new courses; occasional travel for needs analysis and pilot support
•Developing course-specific job aids and performance support materials
•Maintains Learning Management System, including uploading of new courses
•Co-Manage learner registrations and progress
•Assisting users with accessing courses and the creation of reports
•Partners with other members of Training Department to develop eLearning versions of classroom and written training materials
•Participates in project teams on a variety of initiatives, including new technology, new products and special events
•Evaluates and recommends new learning technologies to the organization
•Manage Learning Platforms including LMS within the budget allocated.
•Help monitor the Training ROI flow with Training Leaders through Content Designs, Timeline and Delivery
•Meet budgetary objectives and requirements for assigned program of work or specific projects.
•Able to report, escalate and mitigate budget/resources constraints in any Training Program/Project assignments
•Track Content Enhancement Initiatives specifically to track the success of completion in alignment to short and long-term goals.
•Participate in the needs analysis, design and development of training modules
•Interact with SMEs in planning and scoping requirements for curriculum
•Lead the Training Content Enhancements Programs while partnering with the Geo Leads for Delivery.
•Provides reporting to management on project progression and completion
•Provides data analytics regarding learner and curriculum success
•Examine, interpret and report results of analytical initiatives to stakeholders in leadership within Geo & Central Leadership Team.
The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.

Quezon City, Bridgetowne ZetaPhilippines