Associate Threat Response Analyst

Associate Threat Response Analyst

We're your dream security team!

As a Associate Threat Response Analyst you will be joining the Mimecast Messaging Security organization and be responsible for supporting a service for on-demand threat resolution. The service is designed to provide customers with prompt feedback and intelligence on email-borne threats, remediate these threats from their email environment to reduce dwell time, and put the appropriate detections in place to prevent further incidents from occurring. The role may require working afternoon/evening shifts and being part of a rotation for holiday support.

Messaging Security ensures that our security-focused solutions are performing accurately and efficiently. We verify that Mimecast can detect the latest email-borne threats amidst a rapidly evolving threat landscape. Through threat research and customer feedback we identify where Mimecast can be improved and update detection at our spam, URL, and attachment security layers. We strive for proactive, rather than reactive, approaches to threat detection.

What you'll do

• Analyzing phishing/malicious email campaigns to identify IOC's
• Categorizing email threats and determining the best means of updating detection
• Providing email security advice, expertise, and remediation to our customers
• Understanding security policies within the Mimecast Administration Console and providing configuration suggestions to customers
• Researching and investigating the latest security threats and their potential impact to Mimecast customers
• Working with security vendors around threat detection techniques and remediation
• Identifying opportunities for improved processes and systems

What you'll bring

• Working knowledge of messaging (email traffic management) and routing
• Experience and understanding of email security technologies
• Strong Understanding of Domain Name System (DNS)
• Strong Understanding of SMTP, SSL/TLS, POP3, IMAP, TCP/IP
• Ability to translate complex technical capabilities into management friendly responses
• Great oral and written communication skills in order to work closely with customers as well as office-based and remote team members
• Time management skills and the ability to self-prioritize
• Curiosity about the infrastructure of phishing/malicious email campaigns

What we bring
We do what we need to protect the world of business from getting important (and potentially compromising) data stolen. We never leave anyone behind. We deliver quickly – and outstandingly. We’re big on honesty because it makes us better. We’re empowered by our mission. And if cybercriminals have a good day, we work twice as hard to make the rest of their days a nightmare. That’s The Mimecast Way.

DEI Statement

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.