At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
You're a wordsmith who loves turning complexity into clarity. As an Associate Technical Writer, you'll help shape how our customers and teams learn, navigate, and succeed with our tools. Collaborating across Product, Marketing, and Customer Experience, you’ll help bring consistency and ease to everything from implementation guides to knowledge base articles. If you're energized by learning fast, writing with purpose, and creating content that actually helps people, this is your moment.
- Write clear, helpful content that guides both internal teams and customers
- Support the structure and organization of our Knowledge Base to ensure it’s intuitive and on-brand
- Partner with subject matter experts to document software and process updates with speed and accuracy
- Help evolve our content standards and documentation style to match a unified voice and tone
- Analyze content for clarity, consistency, and usability
- Index and categorize information so users can find what they need, fast
- Collaborate with cross-functional teams to address documentation needs for self-serve tools
- Bring curiosity and a continuous improvement mindset to every project
- 1+ years writing technical content, standard operating procedures, or help documentation
- Familiarity with knowledge base platforms and best practices
- Strong ability to learn quickly, synthesize information, and write with clarity
- Excellent communication skills and collaborative approach
- Highly organized with attention to detail and the ability to manage shifting priorities
- Proactive, self-directed, and energized by solving problems
- Passion for delivering helpful, accessible information that makes people’s lives easier
- A love of learning, tech, and supporting others in learning too
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Playlist, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Top Skills
What We Do
Mindbody believes all people, everywhere deserve to realize their most well self. Everything we do—every product, every support call, every line of code—is focused on bringing those moments of connection and renewal to life. We connect Mindbody wellness professionals around the world, with millions of people seeking transformative experiences.
The meaning of ‘wellness’ has evolved significantly over the last century. Wellness is now a holistic concept, encompassing all aspects of a person’s wellbeing. In championing inclusion, diversity and access throughout everything we do, we’re able to produce innovative and intuitive solutions for wellness seekers and providers, regardless of where they are on their wellness journey.
Mindbody is based in San Luis Obispo, CA, with satellite offices in India, Australia, and the United Kingdom. Team members also work remotely across the globe. For more information, visit our company site at company.mindbodyonline.com or our career site at company.mindbodyonline.com/careers.
Mission: We help people lead healthier, happier lives by connecting the world to wellness.
