The Role
Manage customer visualizer integrations end-to-end, partner with Professional Services and internal teams to deliver and design maintainable visualizer solutions, maintain processes and documentation, and provide technical expertise and best practices to ensure on-time, high-quality customer experiences.
Summary Generated by Built In
At Leap Tools, we are building the world's most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and everything in between. We have been recognized as one of the fastest-growing tech companies by Deloitte for multiple years in a row, and we are looking for ambitious challenge-seekers to fuel our momentum and help us create an iconic global tech company.
About our product
Our technology lets you preview products in your own room before you buy them. Imagine you want to redesign your home and have been searching for new tiles for your kitchen, or a new rug for your living room. You definitely want to make sure it will look good in your space. We enable you to do that through our proprietary cutting-edge technology, presented in an extraordinarily simple and accessible way. Try our rug demo now! Simply upload a picture of your room using your mobile phone, and slide the rug under your coffee table:https://www.roomvo.com/rugdemo...
About you
You enjoy a challenge and take pride in meeting it. You have your finger on the pulse of all activities in your domain, no matter the complexity or the timelines. You pay close attention to details. You learn from your experiences and are always looking for ways to improve the process, to everyone’s benefit. You’re comfortable offering an opinion or guidance, but also recognize the value of knowing when to ask, listen and learn.
You have a solid base of technical, documentation, and soft skills, and you are keen to build on them. You are looking to take on new challenges and be part of something that is growing and evolving. The role of Associate Technical Project Manager offers just that - the opportunity to manage the successful implementation of beautiful visualization tools and leading edge technology for key customers in the interior decor space.
We hire humans, not job descriptions. You should apply even if this role and salary range don't align with your experience. We’re happy to create unique roles and compensation for the right talent.
What you’ll do
- Manage visualizer integrations throughout the entire life cycle of our customers
- Work closely with our Professional Services team to deliver exceptional visualizer experiences on time
- Design elegant and maintainable visualizer solutions that help our customers achieve their goals
- Become a trusted partner to internal teams (Customer Success, Sales, Product, etc), providing technical expertise and sharing best practices to drive best-in-class customer experiences
- Work within established guidelines, and assist in maintaining existing processes, templates and documentation
Requirements
- Exceptional organizational skills, and the ability to prioritize and manage a high volume of tight deadlines
- Excellent communication and collaborative skills, promoting a teamwork mentality
- Good understanding of web technologies (single page applications, cookies, web views in native applications, HTML, TypeScript)
- Familiarity with programming/scripting
- Proficient in Google Workspace
About our culture
- We're a remote-first company that encourages our employees to work from where they're most productive.
- We work in tight-knit teams to cultivate an ownership mentality.
- We cherish curiosity and an obsession for details because we know these details are invaluable over the long run.
- We're hyper-focused on our achievements and our ability to execute our promises. We act with urgency.
- Work anywhere in the world for up to 3 months!
- We value families, by offering a parental leave program
- We offer a work-from-home stipend
- Your birthday (and our company's birthday) is a day off!
About our hiring process
Now: You upload your resume and complete a brief questionnaire.
Step 1: We arrange a video call with you to assess your abilities. Complete a take-home assessment.
Step 2: You attend the second video interview soon after.
Step 3: You meet one of the founders.
Step 4: You receive an offer.
AI in Recruitment - At Leap Tools, we leverage AI technology to enhance our recruitment process. These tools assist with tasks such as resume screening, sourcing prospective candidates, and to support administrative tasks for enhanced operational efficiency. Founders and senior leadership are directly involved in our recruitment process, and AI is never used to make the final hiring decision. We are committed to the responsible use of AI in our hiring practices.
Expected salary range, Ontario based: 50,000 - 80,000 + other benefits.
We value exceptional talent above all else. If your expectations or seniority sit outside the stated range, you should still apply. We can scale roles and compensation to match your unique situation.
This is an existing vacancy on the team.
Leap Tools is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the interview process. If you require any accommodation, please contact us at [email protected].
Take the Leap. Apply now.
Our demo, in case you missed it: https://www.roomvo.com/rugdemo4r
You should apply to this job even if you don't fit this role perfectly because we can create a new role for you with corresponding compensation.
Skills Required
- Exceptional organizational skills and ability to manage high volume of tight deadlines
- Excellent communication and collaborative skills
- Good understanding of web technologies (single page applications, cookies, web views in native applications, HTML, TypeScript)
- Familiarity with programming/scripting
- Proficient in Google Workspace
- Technical, documentation, and soft skills baseline with a willingness to learn and improve processes
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The Company
What We Do
Our proprietary AR visualization platform removes the guesswork of choosing the right product. Together, we are changing the way people buy online and in stores - we deliver the solution that gets people clicking! Leap Tools is proud to work alongside global billion-dollar companies who trust us to supercharge their retail operations every day. Our partners, use our technology to enhance their consumer experience by giving consumers the ability to instantly see their vision come to life. By providing a more delightful and confident purchase decision for consumers, our partners experience a significant boost in sales cycle productivity including: 5x increase in e-commerce conversion rates 10% increase in overall website transactions Reductions up to 30 days or more for in-store sales At Leap Tools we focus on tackling the most challenging machine vision problems to provide our customers the tools they need to allow their customers to have their imagination realized. Check us out at www.leaptools.com and www.roomvo.com
