The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The RoleIn this role, you will work on a variety of projects to implement and improve AspenTech's control systems and provide ongoing customer support to ensure reliable performance and world-class customer satisfaction. Working from AspenTech’s Montreal campus, and from company and customer sites across North America as required, the successful applicant will contribute to project delivery excellence in support of utility customers in the energy generation transmission and distribution industries.
Your Impact
- Design, plan, integrate, test and commission hardware and software requirements on customer systems.
- Evaluate contract specifications and define project requirements through customer communication and communicate the requirements to other departments as necessary.
- Provide networking and system/application design.
- Perform hardware, software and system installation, integration, and testing for projects.
- Customize system, hardware and network configuration based on customer requirements.
- Provide customer support and assistance per contract maintenance and warranty.
- Assist in creating training materials and project documentation as needed.
What You'll Need
- Bachelors of Science in Electrical Engineering, Computer Engineering, Physics, Systems Engineering or related field.
- 1-5 years of experience.
- Knowledge of computer programming. An introduction to C programming at minimum.
- Knowledge of computer architectures, networking, databases, and operating systems.
- Excellent organization, interpersonal and leadership skills.
- Strong commitment to providing superior customer service.
- Ability to work on several projects in parallel in a fast-paced environment.
- Excellent analytical, problem-solving, and technical troubleshooting skills.
- Ability to travel to customer sites across North America, and on occasion to other customer and company sites globally.
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What We Do
AspenTech is a global leader in asset optimization software helping the world’s leading industrial companies run their operations more safely, efficiently and reliably – enabling innovation while reducing waste and impact on the environment. AspenTech software accelerates and maximizes value gained from digital transformation initiatives with a holistic approach to the asset lifecycle and supply chain.
By introducing effective AI modeling to traditional principles of process engineering, AspenTech delivers a faster and more accurate analysis of efficiency and performance boundaries. The real-time data and actionable insights delivered by our software help customers push the boundaries of what’s possible.
