Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Manage feature, O&M, and defect backlogs
- Collaborate with technology team to determine the appropriate implementation to meet product feature requirements
- Map feature requirements into user stories and assist with the refinement of the features. Translate business requirements into technical requirements and acceptance criteria
- Design & document process flows, use cases, screen prototypes, interface changes, data requirements, and/or other applicable changes required to support product roadmap
- Lead Design Review meetings to review the details of the documented design and an overview of the business requirements the solution meets
- Lead discovery, grooming, and refinement calls
- Define features, user stories, and defects; manage in Rally through release
- Work as the liaison between the Product team and Engineering Delivery Team(s) to build a portfolio backlog and PI plan
- Define iterations, sprints, and manage Rally updates
- Review and accept finished project work that meets acceptance criteria
- Participate in feature demonstrations, sprint reviews, and PI planning
- Work with Technical Writer to document Release Notes and Help Guides
- Act as an SME to answer internal and customer questions; reviewing/testing possible defects
- Communicate with cross functional teams for dependencies and risks
- Participate in Sprint Review sessions; communicating completed work and coordinating product demos
- Support training KT for new enhancements
- Oversee EPS maintenance (O&M) activities to ensure system stability, defect resolution, and adherence to annual legal and security requirements
- Prioritize and manage backlog including regulatory, compliance, security mandates, and small customer-driven enhancements
- Act as the coordination point across teams to manage production issues, regulatory readiness, and ongoing system health
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Undergraduate degree
- Pharmacy experience
Preferred Qualification:
- EPS knowledge
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Undergraduate degree
- Pharmacy experience
- EPS knowledge
Optum Compensation & Benefits Highlights
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Healthcare Strength — Health coverage offers copay and HSA medical options with dental, vision, company‑paid life and disability, and free or low‑cost virtual visits. Feedback suggests the offering is comprehensive and competitive on paper.
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Parental & Family Support — Time off and family supports include PTO, eight paid holidays plus a floating day, six weeks paid parental leave, up to two weeks paid caregiver leave, Bright Horizons back‑up care, and adoption assistance up to $10,000. Feedback suggests these resources are meaningful for caregivers and family needs.
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Retirement Support — Savings programs include a 401(k) with employer match (after one year, vesting after two) and a 10%‑discount Employee Stock Purchase Plan. These programs bolster long‑term financial security when combined with other savings resources.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
