The Role
Assist product managers in stakeholder engagement, requirement gathering, agile processes, documentation, and product roadmap maintenance while supporting performance tracking and vendor evaluation.
Summary Generated by Built In
Job Summary & Responsibilities Preferred Qualifications
Stakeholder Support:
- Support product managers by eliciting stakeholder input, documenting product needs, and participating in discussions across the product lifecycle.
- Assist with stakeholder communications to clarify goals, document decisions, and follow up on action items.
- Learn to understand the vision, goals, and operational needs of business units.
Solution Design:
- Assist in eliciting and translating business requirements into user stories, acceptance criteria, test cases and solution documentation.
- Coordinate across agile team members to ensure requirements are understood and tracked.
- Support efforts to validate that delivered solutions meet business needs.
Collaboration and Coordination:
- Participate in agile ceremonies (daily stand-ups, sprint planning, retrospectives, etc.).
- Collaborate closely with product owners, developers, testers, and designers.
- Document decisions, coordinate follow-ups, and track work items using team tools.
- Drive and coordinate initiatives from intake, analysis, design, build, test, deployment and support by managing product scope, user stories, sprint dates, issues, risk and communications.
Product Roadmap:
- Assist with the maintenance of product roadmaps and backlogs.
- Help prioritize user stories based on input from senior product managers and business stakeholders.
- Coordinate reviews and demos with stakeholders to align expectations.
Enterprise Agile Support:
- Learn HMSA's agile and product management frameworks.
- Support process improvement initiatives by contributing feedback and identifying gaps in tools or workflows.
Vendor Evaluation:
- Support the evaluation of third-party tools by compiling requirements and documentation.
- Assist with vendor communication tracking and documentation.
Performance Outcomes:
- Support product managers in tracking key performance indicators (KPIs), preparing reports, and documenting results.
#LI-Hybrid
- Bachelor's degree; or equivalent combination of education and related work experience.
- Strong written and verbal communication skills.
- Curiosity and willingness to learn product management concepts and tools.
- Basic familiarity with agile methodologies.
- Basic working knowledge of Microsoft Office applications. Including Word, Excel, Outlook, and PowerPoint.
Top Skills
Agile Methodologies
MS Office
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The Company
What We Do
The Hawaii Medical Service Association (HMSA), an independent licensee of the Blue Cross and Blue Shield Association, is a reliable name in Hawaii health care. Established in 1938, we are the largest and most experienced provider of health care coverage in the state. Over half of Hawaii’s population have chosen HMSA for their health care coverage.
We are dedicated to providing quality, affordable health plans; employee benefit services; and worksite wellness programs. HMSA also offers a variety of programs, services and support to help improve the health and well-being of our members and community.
