Incident Management
-Monitor SNOW and CSMON and case allocation
-Monitoring the long running jobs and reach out to Support if job fails/is still running
-SOP based resolution-Validation of message store/DB status alerts
-Memory / Storage Alerts
-Monitoring and responding to ARM, Zabbix and Splunk alerts
-File Watcher failures and Coordinating with the stake holders to get the required files for processing
Change Management
-Taking care of deployments/change requests as per schedule
Problem Management
-Identify repetitive issues and highlight to Support/SME and colloaborate with them on the root cause and fix.
Operational Maintenance
-AMQ / JVM Restarts
-Mule license/ Mule runtime certificate and service account password renewals
Access management
-Access management for team and periodic reviews of access, AD group, server access, ARM access etc.
-Access coordination for project team/ new joinees to Operate
Ad-hoc activities
-Adhoc customer Monitoring
-Request- based test batch issue fixes for failures
BAU activities:
Pre & Post MOM activities for prod & non prod
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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What We Do
Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential
Blue Yonder’s tagline “Fulfill Your Potential” reflects the company’s mission to empower every organization and person on the planet to fulfill their potential. Each day, our global teams of associates and business partners work together to accelerate global economic growth, increase sustainability and prosperity with a Sonoran Spirit.
