Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Proposed role profile - Automation Support
Associate Systems Developer
Automation Support
Experience
1-2 years
Primary Focus
L1 / L1.5 automation operations, testing and minor enhancements
About the Role
The Associate Systems Developer supports the day-to-day operation, monitoring, testing and maintenance of business automation solutions built primarily on Microsoft Power Platform and RPA technologies. The role focuses on first-level troubleshooting, documented recovery procedures, testing and production support, while providing opportunities to contribute to low-complexity enhancements under the guidance of experienced developers.
Key Responsibilities
Monitor scheduled automation jobs and identify failed, terminated or incomplete executions.
Perform initial troubleshooting using execution logs, error messages, alerts and approved support procedures.
Restart, reprocess or recover automation jobs by following documented Runbooks and validate successful completion.
Create, update and track incidents/service requests with clear evidence; escalate issues requiring deeper technical investigation to L2 support.
Execute regression testing for application patches, upgrades, migrations and configuration changes; prepare test data and capture evidence.
Support BAT/UAT, production deployments, hypercare and post-deployment validation for new or changed automations.
Maintain PDDs, SDDs, Runbooks, known-error records and troubleshooting documentation.
Perform routine maintenance, minor configuration changes and low-complexity automation enhancements.
Develop or modify basic Power Automate workflows and Power Apps components; work with SharePoint, Dataverse and SQL as required.
Use existing APIs/connectors according to solution specifications and support basic Power Automate Desktop or Blue Prism activities where applicable.
Identify recurring failures and improvement opportunities and work with L2 developers to improve automation stability.
Participate in scheduled support rotations and communicate clearly with business, application and technical teams during incidents.
Required Skills
1-2 years of relevant experience in RPA, automation development, application support or software development.
Working knowledge of Microsoft Power Automate and exposure to Power Apps, SharePoint, Dataverse and SQL.
Basic understanding of REST APIs, system integrations, programming/scripting and relational databases.
Ability to interpret logs and troubleshoot routine automation failures using structured procedures.
Strong analytical, problem-solving, documentation and communication skills.
Ability to manage multiple priorities, follow defined procedures and work independently on routine issues.
Exposure to ServiceNow or another incident/change management platform is desirable.
Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline, or an equivalent combination of education and relevant experience.
Role Outcome
Reliably operate and support the automation estate at L1/L1.5, resolving routine issues without unnecessary developer intervention and building the technical capability to progress into L2 engineering.
Skills Required
- 1-2 years of relevant experience in RPA, automation development, application support, or software development
- Working knowledge of Microsoft Power Automate
- Exposure to Power Apps, SharePoint, Dataverse, and SQL
- Basic understanding of REST APIs, system integrations, programming or scripting, and relational databases
- Ability to interpret logs and troubleshoot routine automation failures using structured procedures
- Strong analytical, problem-solving, documentation, and communication skills
- Ability to manage multiple priorities, follow defined procedures, and work independently on routine issues
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent education and relevant experience
- Exposure to ServiceNow or another incident/change management platform
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
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Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
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Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
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Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.
Thermo Fisher Scientific Insights
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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