Associate System Administrator

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Kraków, Małopolskie
In-Office
Mobile • Software
The Role

We’re looking for an Associate System Administrator to join our team. This could be the perfect opportunity if you’re looking for a workplace that values collaboration, growth, and a supportive environment.

Work at Exadel - Who We Are 

We don’t just follow trends—we help define them. For 25+ years, Exadel has transformed global enterprises. Now, we’re leading the charge in AI-driven solutions that scale with impact. And it’s our people who make it happen—driven, collaborative, and always learning.

Requirements

  • Experience managing Windows 11 Pro endpoints using Unified Endpoint Management (UEM) tools
  • Ability to troubleshoot wired and wireless LAN and Internet connectivity issues
  • Familiarity with typical Internet applications and protocols
  • Time management skills to prioritize tasks and respond efficiently
  • Problem-solving mindset with a proactive approach to troubleshooting
  • Eagerness to learn and adapt to new technologies
  • Team player with a collaborative mindset

Nice to Have

Experience with macOS and Linux endpoints

Language level

English - Fluent

Polish - Fluent

Responsibilities

  • Ensure technical support, productivity, and employee satisfaction
  • Operate as Level 2 Support within a multi-level distributed IT department
  • Provide onsite and remote troubleshooting and technical support
  • Diagnose and resolve software and hardware issues
  • Follow and enforce IT security policies
  • Collaborate with the Information Security team on incident analysis
  • Manage the procurement of hardware and other IT services
  • Oversee and maintain the software licensing process

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The Company
HQ: Walnut Creek, CA
1,549 Employees
Year Founded: 1998

What We Do

For more than 20 years, Exadel has been delivering Digital Transformation services, enterprise and custom software solutions for Fortune 500 clients, including HPE, Deloitte, Home Depot and McKesson. With 20+ locations and delivery centers across the US and Europe, Exadel solves the most complex engineering problems using Agile methodologies, offering a scalable and skilled mix of multi-shore resources at the industry's most competitive price. Exadel’s digital transformation solutions and services help chart new strategies that are built upon creative thinking, cutting-edge design, and technical innovation, designed for the growing digital landscape of business.

Enterprise Services
- Digital Transformation Experts
- Developing mission-critical software and mobile applications
- Advising companies on how best to leverage open source technology
- Helping companies plan and implement migrations to better technology stacks
- Providing QA, automation, and testing services for application development
- Supporting and maintaining applications and systems for companies
- Providing on-line training and mentoring to companies
- Assisting companies in evaluating their current enterprise software architecture and planning for improvements or new systems.

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