Associate, Studio Services

Job Description:

What This Position is All About

Under the direction of the Studio Services & Memo Operations Manager, the Associate will be responsible for performing both selling and operational duties. The Associate will support the processes for Studio Services, Flagship Memo Operations, Outside Stylist and “Try before you Buy” Programs.

Who You Are:

• You get things done by engaging in high-level teamwork and flexing your interpersonal skills

• You are a natural problem-solver who is intuitively analytical and creative 

• You possess a positive, solution-oriented, and customer-focused mindset 

• You have a strong attention to detail and ability to remain extremely organized 

• You thrive in a fast-paced environment with the flexibility to adapt to change

You Also Have:

• Bachelor's degree or equivalent combination of education and experience

• Minimum of 1-2 years relevant experience working in luxury retail and servicing clients

• Proficiency in MS Word, Excel, PowerPoint, Google Suite, Apple, etc

• Strong attention to detail and ability to interact professionally with a polished demeanor

• Savviness in technology and systems 

• Ability to lift heavy items

As The Studio Services & Memo Operations Associate, You Will:

Maintain a consistent high level of service and focus on providing an exceptional experience for the client:

• Greet clients upon arrival to the New York Flagship building

• Provide hands on collaboration while selecting and pulling merchandise 

• Assist with hanger changes and sizing requests

• Partner with clients and Style Advisors on department related communication, as well as managing leased vendor relationships

• Ad hoc responsibilities as needed 

Act in an operational  support capacity to driven overall department effectiveness:

• Manage the scanning of merchandise in and out of the New York Flagship building  

• Maintain organization of Studio Services and Memo Operations supplies, including spreadsheet and contract maintenance

• Own the reconciliation of “Try before you Buy”, Flagship Memos and files, as well as billing 

• Aid cleanliness of Studio Services and Memo Operations office space 

Your Life and Career at SFA:

• Be a part of a team of disruptors focused on stores and redefining the luxury experience. 

• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate

• A culture that promotes a healthy, fulfilling work/life balance

• Benefits package for all eligible full-time Associates (including medical, vision and dental)

• An amazing Associate discount

Thank you for your interest in SFA. We look forward to reviewing your application.

 SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact a recruiter.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.