Associate, SRE Engineer , Site Reliability Engineering

Posted 8 Days Ago
Be an Early Applicant
Hyderabad, Telangana, IND
In-Office
Senior level
Fintech • Information Technology • Software • Financial Services
The Role
Administer and enhance enterprise Atlassian and Jenkins platforms, including Jira, Confluence, Bitbucket, ScriptRunner, and CI/CD tooling. Develop automation with Python, Shell, and Groovy; build Java plugins and REST integrations; manage upgrades, migrations, security controls, compliance, monitoring, and platform performance. Provide L2/L3 production support, troubleshoot incidents, integrate DevOps tools, and improve reliability, scalability, and SDLC governance across enterprise environments.
Summary Generated by Built In

Business Function

Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Role Purpose

We are seeking an experienced Atlassian & CI/CD Platform Administrator to manage, enhance, and support enterprise DevSecOps platforms including Jira, Confluence, Bitbucket, ScriptRunner, and Open Source Jenkins. The role involves platform administration, automation development, integration engineering, performance tuning, security compliance, upgrade management, and custom solution development using Python, Shell Scripting, and Java.

Key Responsibilities:

Atlassian Platform Administration

  • Administer and support Atlassian Data Center applications:
    • Jira
    • Confluence
    • Bitbucket
  • Manage projects, workflows, schemes, permissions, spaces, repositories, and user access.
  • Configure and maintain high availability, performance, and scalability.
  • Perform platform upgrades, migrations, patching, and CVE remediation.
  • Manage integrations with enterprise tools and SDLC platforms.
  • Troubleshoot application, infrastructure, and database-related issues.
  • Implement security controls and governance policies.

ScriptRunner SME

  • Serve as Subject Matter Expert (SME) for ScriptRunner across:
    • Jira
    • Confluence
    • Bitbucket
  • Develop and maintain:
    • Groovy scripts
    • Workflow validators
    • Post-functions
    • Event listeners
    • REST endpoints
    • Scheduled jobs
    • Custom automation solutions
  • Optimize business processes through automation.
  • Support enterprise-wide ScriptRunner implementations and best practices.
  • Review and govern custom scripts for performance and security.

Jenkins Administration

  • Administer and support Open Source Jenkins platforms.
  • Configure:
    • Controllers/Masters
    • Agents/Nodes
    • Pipelines
    • Shared Libraries
    • Credentials Management
  • Perform Jenkins upgrades and plugin lifecycle management.
  • Troubleshoot build, deployment, and pipeline failures.
  • Implement CI/CD best practices.
  • Improve platform reliability, scalability, and security.

Automation & Scripting

  • Develop automation solutions using:
    • Shell Scripting (Linux/Unix)
    • Python
    • Groovy (ScriptRunner)
  • Automate:
    • User onboarding/offboarding
    • Access reviews
    • Health checks
    • Backup validation
    • Compliance reporting
    • Platform maintenance activities
  • Create reusable automation frameworks.

Java Development

  • Develop and maintain Java-based plugins, extensions, and integrations.
  • Build REST APIs and custom services supporting Atlassian and CI/CD platforms.
  • Analyze application logs and troubleshoot Java-related issues.
  • Perform code reviews and quality improvements.

Platform Security & Compliance

  • Ensure compliance with enterprise security standards.
  • Remediate security vulnerabilities and CVEs.
  • Implement:
    • Audit logging
    • Secret scanning
    • Access controls
    • Security guardrails
  • Support audit, risk, and regulatory reviews.
  • Maintain platform hardening standards.

Integration & DevOps

  • Integrate Atlassian tools with:
    • Jenkins
    • SonarQube
    • JFrog
    • Git repositories
    • Enterprise authentication systems
    • ITSM platforms
  • Design and implement CI/CD automation workflows.
  • Enable end-to-end SDLC traceability.

Platform Monitoring & Support

  • Monitor platform health and performance.
  • Perform root cause analysis for incidents.
  • Support production issues and critical outages.
  • Create operational runbooks and SOPs.
  • Provide L2/L3 support for enterprise platforms.

Required Skills

Atlassian

  • Jira Administration
  • Confluence Administration
  • Bitbucket Administration
  • Jira Workflow Design
  • Atlassian Data Center Architecture
  • Atlassian Migration & Upgrade Experience

ScriptRunner

  • ScriptRunner for Jira
  • ScriptRunner for Confluence
  • ScriptRunner for Bitbucket
  • Groovy Development

Jenkins

  • Open Source Jenkins Administration
  • Pipeline-as-Code
  • Shared Libraries
  • Plugin Management
  • RBAC & Security Controls

Programming

  • Python
  • Shell Scripting (Bash/KSH)
  • Java
  • REST APIs

Database Knowledge

  • PostgreSQL
  • MS SQL
  • Basic SQL Queries

DevOps Tools

  • Git
  • Bitbucket
  • SonarQube
  • JFrog Artifactory
  • Docker/Kubernetes/OpenShift (preferred)

Experience

  • 6-10+ years of overall IT experience.
  • 4+ years administering Atlassian products.
  • 3+ years Jenkins administration experience.
  • Strong hands-on ScriptRunner development experience.
  • Strong automation and scripting background.
  • Experience supporting enterprise-scale environments.

Preferred Qualifications

  • Atlassian Certified Administrator
  • Jenkins Certified Engineer
  • Experience with OpenShift/Kubernetes
  • Experience in Banking/Financial Services environments
  • Knowledge of DevSecOps and SDLC governance

Key Competencies

  • Problem Solving
  • Platform Engineering
  • Automation First Mindset
  • Stakeholder Management
  • Risk & Compliance Awareness
  • Continuous Improvement

Location:

Hyderabad - DTI Skyview SEZ

Job:

Technology

Schedule:

Regular

Employee Status:

Full time

Skills Required

  • 6-10+ years of overall IT experience
  • 4+ years administering Atlassian products
  • 3+ years administering Jenkins
  • Hands-on administration of Jira, Confluence, and Bitbucket
  • Atlassian Data Center architecture, migration, and upgrade experience
  • ScriptRunner development for Jira, Confluence, and Bitbucket
  • Strong Groovy development experience
  • Jenkins pipeline-as-code, shared libraries, plugin management, RBAC, and security controls
  • Python and Linux/Unix Shell scripting, including Bash or KSH
  • Java development and REST API experience
  • PostgreSQL, MS SQL, and basic SQL query knowledge
  • Experience with Git, SonarQube, and JFrog Artifactory
  • Experience supporting enterprise-scale environments
  • Atlassian Certified Administrator certification
  • Jenkins Certified Engineer certification
  • Experience with OpenShift or Kubernetes
  • Experience in banking or financial services environments
  • Knowledge of DevSecOps and SDLC governance
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The Company
41,000 Employees
Year Founded: 1968

What We Do

DBS Bank is a leading financial services group in Asia, headquartered in Singapore. It provides a full range of consumer, SME, and corporate banking services. The bank is recognized for its digital innovation, having been named 'World's Best Digital Bank' and 'World's Best Bank' by various publications. It also operates the DBS Foundation, which supports social enterprises and community initiatives, reflecting its commitment to creating impact beyond traditional banking.

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