Associate IS Specialist

Posted 4 Days Ago
Be an Early Applicant
Alajuela, San José, Coyol, CRI
In-Office
Entry level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Manages branch hardware and software, including inventory, purchasing, setup, retirement, troubleshooting, software rollouts, data backup, and storage security. Develops technical tools and automated solutions with operational teams to improve productivity and processes. Supports network effectiveness and communicates with technical and non-technical stakeholders while managing local technology needs.
Summary Generated by Built In
Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

As an IS Specialist you will manage the hardware and much of the software needs of your local branch and customer base. Your internal customers are a diverse mix of technical and non-technical individuals so you will develop your skills communicating with both areas. Your skills in developing tools and technical solutions will assist improve the branch's processes and productivity and you will have ownership of the purchase, inventory and set up of new systems and devices and will ensure that the network operates at consistently and efficiently. You are an integral member of the team that ensures the effective management of technology, systems and keeps us operating efficiently.

Qualifications

  • Previous experience in an IS related field, troubleshooting hardware and Windows
  • Strong problem solving, organizational, and interpersonal skills
  • Solid oral and written communication skills
  • Preference for programming experience or the ambition to learn, VBA, SQL
  • Ability to manage and influence stakeholders at different organizational levels
  • Advanced proficiency in Microsoft Office

Key Responsibilities

  • Hardware Management: You will continuously manage the operational effectiveness of the branch's hardware, taking control of inventory, end of life, ordering, set up and retiring of all hardware.
  • Software: You will have responsibility for troubleshooting software issues, roll out of new software solutions, the backup and storage of data and its security and the effective use of technical solutions that support operational performance.
  • Solutions: In this role you will have the opportunity to build and develop solutions in conjunction with the operational teams, that drive efficiencies into the operational processes of the branch, supporting and or developing solutions that drive automation and optimization of productivity

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Skills Required

  • Previous experience in an information systems-related field, including hardware and Windows troubleshooting
  • Strong problem-solving, organizational, and interpersonal skills
  • Solid oral and written communication skills
  • Programming experience or willingness to learn VBA and SQL
  • Ability to manage and influence stakeholders at different organizational levels
  • Advanced proficiency in Microsoft Office

Expeditors Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.

  • Equity Value & Accessibility — Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
  • Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
  • Retirement Support — Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.

Expeditors Insights

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The Company
HQ: Seattle, WA
15,812 Employees
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

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