Associate Solutions Engineer - BaaS

At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.

Salary Range: $59,700 - $75,450+ annually

Position Summary

Reporting to the Director – Banking as a Service (BaaS) the Banking as a Service (BaaS) Solutions Engineer will operate the BaaS platform and provide analysis in working alongside Senior Management to execute on the BaaS vision and product roadmap.  This role will serve as the associate solution analyst for the BaaS Operating team and Committee.  You’ll be charged with working directly with the Director of Baas and BaaS Committee members to monitor the operations, compliance and success of new and ongoing relationships with industry leading BaaS aggregators and Fintechs.

You will assist in the management of the portfolio of systems and applications used by our BaaS partners and ensure our partners and internal teams are using them effectively and in accordance with contractual agreements and bank control requirements. The Associate Solutions Engineer will meet these objectives through planning, research, data analysis, report development, system parameter reviews, and functional requirements documentation. 

Primary Accountabilities

• Promote Midland States Bank Core Vision and Value.
• Working alongside the Director of BaaS and Key Risk and Compliance Partners in developing and analyzing new and existing relationships with industry leading fintechs.
• Assisting management with the implementation and maintenance of the Bank’s Enterprise Risk Management(ERM) framework.
• Assist in managing the ongoing due diligence and vendor or fintech risk assessment tasks.
• Create performance reports associated with the ongoing performance of new and existing fintech partners.
• Evaluate fintech engagements with ongoing reviews to identify and manage fintech risk which may include completion of inherent and overall risk assessments. 
• Provides technical, operational, and risk management services to Key Business Process Owners, team leaders and other business stakeholders.
• Responsible for coordinating with the BaaS Operating Committee and Board the creation and ongoing risk reporting associated with new and existing fintech adherence to established risk and compliance controls.
• Responsible for day to day exception reporting and monitoring of Fintech’s usage of platforms to be aligned with bank and contractual covenants.
• Assist with reviewing procedures to verify fintech compliance with applicable bank controls and risk mitigation strategies.
• Partnering with the Director of BaaS in ensuring that products and solutions delivered by Fintech meet the needs and requirements contractually established.
• Be responsible for clearly understanding the BaaS vision and working to ensure operation and risk practices for the bank and fintechs align with that vision.
• Conduct necessary research to understand fintechs in the pipeline and assist with diligence as assigned.
• Proactively keep stakeholders, dependencies, and managers updated on relevant fintech risks and roadblocks.
• Assist with new systems research and evaluations.
• Be able to map bank and fintech business processes.
• Assist with workflow design and process improvement.
• Assisting Risk Management to identify and report residual exposure.
• The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
• May require work in a Midland office to ensure collaboration and support of internal and external customers. 
• Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
• Other duties as assigned.

Position Qualifications

Education/Experience:

• Bachelor’s degree in Computer Science, Marketing, Finance, or similar required.
• 2+ years’ experience in IT, Risk Management, Digital or Fintech Solutions Development with a strong technical background. 
• Demonstrated experience in helping translate functional ask to technical work
• Demonstrated experience and understanding of prioritization of work
• Requires knowledge of systems that are used in financial institutions and fintechs.
• Adaptable, juggling multiple and sometimes changing priorities.
• Ability to think creatively and recognize and encourage creativity in others.
• Self-motivated with the aptitude to work independently with minimal supervision.
• Capable of communicating appropriate level of process and technical detail across different organizations and hierarchies.
• Able to influence and lead without formal authority

Competencies:

• Business insight
• Cultivates innovation
• Drives results
• Makes sound decisions
• Being a brand champion
• Collaborates
• Communicates effectively
• Customer focus
• Being Authentic
• Emotional Intelligence
• Self development
• Being flexible and adaptable

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We’re proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
 

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at [email protected].

Midland States Bank may use automated tools and artificial intelligence (“AI”) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT