Responsibilities
Support onboarding, technical training sessions, and ongoing product enablement for customers and commercial teams to drive adoption of Adlook DSP capabilities.
Act as a technical partner to Sales and Commercial teams by staying closely connected to active deals, customer conversations, and market feedback, helping refine positioning and solution strategy.
Provide consultative, data-driven recommendations based on industry best practices and deep understanding of DSP functionality to support pre- and post-sales engagements.
Partner with Product teams to understand roadmap priorities, innovations, and emerging capabilities, and translate them into clear, field-ready narratives, enablement materials, and practical use cases.
Support beta feature rollouts by coordinating customer participation, gathering structured feedback, and collaborating with Product, Analytics, and Commercial stakeholders to drive continuous improvement.
Serve as a technical enablement resource, influencing stakeholders through expertise, credibility, and strong execution in both customer-facing and internal engagements.
Contribute to process improvements, scalable documentation, playbooks, and knowledge-sharing initiatives to strengthen technical excellence across Commercial teams.
Requirements
4–6+ years of experience in digital or programmatic advertising, solutions consulting, account management, ad operations, technical account management, or a related field.
Strong understanding of programmatic advertising and the digital advertising ecosystem, including DSPs, RTB, bidding strategies, targeting, tracking, attribution, measurement, and campaign optimization.
Hands-on experience working with DSP platforms and a strong understanding of campaign setup, optimization, performance analysis, and troubleshooting.
Proven experience supporting complex customer or commercial engagements, including technical presentations, solution discussions, onboarding, and stakeholder consultations.
Strong ability to analyze campaign and performance data and translate findings into clear, actionable recommendations.
Experience working cross-functionally with Product, Analytics, Sales, Commercial, and/or Customer teams.
Ability to independently manage complex projects, workstreams, and initiatives from planning through execution.
Strong understanding of how technical product capabilities translate into customer value and commercial opportunities.
Experience creating technical documentation, playbooks, enablement materials, presentations, or other scalable knowledge resources.
Strong problem-solving skills and the ability to navigate ambiguous or complex technical and business challenges.
Excellent communication and presentation skills, with the ability to explain complex technical concepts clearly to both technical and non-technical audiences.
High level of ownership, autonomy, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
Bachelor’s degree in marketing, communications, business, technology, or equivalent practical experience.
Fluency in English.
Skills Required
- 1-3 years of experience in digital or programmatic advertising, account management, or related field
- Basic understanding of programmatic advertising concepts
- Hands-on experience with DSP platforms and campaign optimization
- Experience working with campaign data and performance reporting
- Exposure to client-facing communication
- Strong analytical and problem-solving skills
- Bachelor's degree in marketing, communications, business, or equivalent experience
- Fluency in English
What We Do
Adlook is redefining how brands grow across the open web and Connected TV. We are an independent, self-driving media buying platform for the open internet – AI-powered and outcomes-focused. Our mission is to empower product-driven brands to grow faster and smarter - cutting through digital noise and turning media into measurable results. Programmatic advertising has failed to deliver on its promise. Targeting data is often inaccurate - with studies showing 82% of users misclassified in third-party segments. Media efficiency remains poor, with less than half of ad spend reaching publishers. And ecosystem complexity forces advertisers into opaque and inefficient supply paths. Adlook fixes these flaws with a fully integrated, outcome-driven approach. Our proprietary Smart Audiences leverage generative AI to double targeting precision compared to legacy segments. Our Deep Learning Bidder ensures 90% more efficient media buying paths, while our built-in Supply Path Optimization delivers seven times better media quality. With partnerships across Adelaide, Lumen, and Scope3, we lead in measuring and optimizing attention, brand lift, and sustainability impact. Founded in 2022, Adlook operates across 10 global offices with 200+ experts, backed by 400+ engineers within a global AdTech cooperating with 7,000+ advertisers in 100+ markets. Trusted by brands from automotive to FMCG, Adlook brings together deep technology and human expertise to prove that in a complex digital world, advertising can be both effective and efficient. It’s how we finally bring programmatic to a place where it can rise to its original promise.
