Department:
TechnologyOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
This posting is within the Technology Department as part of Southwest’s Warrior Hire Program. The mission of the Warrior Hire Program is to recruit and hire transitioning Veterans and guide and support them through the beginning of their corporate career by providing them opportunities for professional growth, camaraderie, and mentorship. If you're planning your transition to a civilian career or recently transitioned, this program is designed to support you in that transition and as you join our Southwest Family. Thank you to those who currently or previously served, giving us all the freedom to fly. Review the information below about the Team this role supports.
Customer Care Payroll Team: As an Associate Software Engineer supporting the Customer CARE Payroll Team, you’ll help deliver accurate, compliant payroll for a unionized workforce where precision truly matters. You’ll work in a collaborative agile environment, partnering closely with business analysts to develop and test solutions that keep pace with ongoing compliance needs and union contract updates. You’ll build and maintain reliable payroll functionality within an AWS‑hosted INFOR platform using Java and Groovy scripting, gaining hands‑on experience with union rules, contracts, and grievance processes. In this role, you’ll strengthen both your technical and operational skills while making a direct impact on Employee trust and operational reliability within a supportive, high‑performing Team environment.
Additional Details
This role allows for voluntary remote work for the majority of your working time within the Dallas-Fort Worth area, with occasional on-site presence at our Corporate Campus for training, meetings, and business needs. This role may also require limited travel for business purposes.
If an applicant currently resides outside of the Dallas-Fort Worth area, they may relocate to the area and be considered for the program. Relocation Assistance is not offered for this role.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
Apply knowledge and skills of software development and testing to solve a range of problems
Leverage knowledge to inform technical and non-technical requirements to apply to Business domain fundamentals
Maintain understanding of current technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups
Troubleshoot program and system malfunctions to restore normal functioning across environments, including production
Evaluate code to ensure that it is valid, is properly structured, and meets industry standards
Analyze user needs and software requirements to determine feasibility of design within time and cost constraints
Contribute to Team-level technical discussion and decisions and identify opportunities for Team improvement
Follow agile delivery processes to drive work and has a sense of urgency about getting work completed
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Proficient knowledge of software development methodologies, practices, concepts, and technologies
Ability to apply knowledge and skills of software development and testing to solve a range of problems
Proficient knowledge of at least one required programming language
Ability to communicate and negotiate with various Technology or partner Teams
Ability to analyze large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations
Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work
Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences
Education
Required: High School Diploma or GED
Experience
Required: Entry level experience, developing skills and knowledge in software engineering
Preferred experience with:
PingFederate
PingDirectory
PingOne Suite
AWS
Lambda
R53
CloudWatch
Python
Bash
Terraform
INFOR
Java
Groovy scripting
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must be able to travel and / or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary
Pay & Benefits
Competitive market salary from $89,450-$99,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
* Pay amount does not guarantee employment for any particular period of time
** 401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
*** ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Top Skills
What We Do
At Southwest Airlines we connect People to what’s important in their lives—that also means connecting our Employees to what’s important in their lives! Our Employees value the opportunity to work hard, be creative, and have fun on the job. Southwest Airlines recognizes, respects, and values differences. By fostering a culture that embraces and utilizes our diversity, we create competitive advantages in teamwork and innovation that contribute to our overall success.







