Who Are We
Hansen Technologies is a leading global provider of software and services that enable organisations to transform customer experiences and streamline critical business processes. With a rich history of innovation and a footprint that spans over 80 countries, Hansen empowers utilities, energy, and communications companies to thrive in an ever-evolving digital landscape. Our commitment to excellence, customer focus, and collaborative culture makes Hansen a place where passionate professionals can make a meaningful impact, drive real change, and help shape the future of industries worldwide.
We are proud to be an equal opportunities employer. Hansen prides itself on celebrating diversity and is committed to creating an inclusive environment for all employees, even extending this to how we work with our customers, partners, and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodation during the recruitment process, please let us know.
Why This Role Matters
Design, Learn, Deliver, Grow.
As an Associate Software Architect, you’ll play an important role in shaping the solutions behind Hansen’s utility billing and customer platforms. This is an early‑career architecture role designed for technologists who want to grow their solution design and systems thinking capability while working on real, large‑scale enterprise systems.
Working alongside experienced Solution Architects and senior engineers, you’ll help translate business needs into clear, practical solution designs that support cost‑effective billing, reliable operations, and positive customer experiences—often in modern, cloud‑based environments.
Your contributions will help ensure Hansen’s solutions are robust, scalable, secure, and ready to support critical services for utilities and communities around the world.
What You’ll Do
Support the design of software solutions under the guidance of Solution Architects and senior engineers.
Assist with requirements discovery, clarification, and documentation (e.g. user stories, acceptance criteria, functional specs).
Contribute to solution and integration designs, including process flows, APIs, data considerations, and interface definitions.
Help analyse non‑functional requirements such as performance, security, reliability, and maintainability.
Contribute to cloud‑based and platform modernisation initiatives, including API‑driven and containerised architectures.
Collaborate closely with developers, QA, DevOps, and delivery teams throughout the project lifecycle.
What You Bring
A degree in Computer Science, Software Engineering, IT, or a related field (or equivalent practical experience).
A foundational understanding of software development and integration principles (e.g. OOP, APIs, relational databases).
Exposure to cloud‑based architectures (ideally AWS), including APIs and containerised workloads.
Familiarity with at least one enterprise technology or language (e.g. Java, .NET, SQL/PLSQL).
Awareness of non‑functional requirements and an interest in design trade‑offs and system quality.
Strong communication skills, with the ability to document and explain technical concepts clearly.
A collaborative mindset, curiosity, and a strong desire to learn and grow as a solution architect.
Nice to Have
Exposure to Agile or Scrum delivery environments.
Familiarity with architecture or design standards (e.g. UML, C4, ArchiMate).
Any experience in utilities, energy, billing, or customer platforms.
Interest in using AI‑assisted tools (e.g. Copilot) to improve analysis, documentation, and delivery quality.
Benefits and Perks
Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process.
Skills Required
- Degree in Computer Science, Software Engineering, IT, or related field
- Foundational understanding of software development and integration principles
- Exposure to cloud-based architectures
- Familiarity with at least one enterprise technology or language
- Strong communication skills
- Collaborative mindset and strong desire to learn
What We Do
Hansen Technologies (ASX:HSN) is a global software and services provider to the energy, water/utilities and telecommunications industries. The company currently serves more than 600 customers in over 80 countries, supported by a collaborative and diverse team that embraces the hybrid way of working. For connection and collaboration, we have more than 36 offices and development centres located around the world. Within the communications industry, 5G represents the next new frontier for our customers – that unchartered territory to create opportunities and capitalise on new business models and resulting revenue streams. In the energy sector, we are in the midst of a transition. The move to renewables and self-generated energy changes the traditional commercial model. Today, our customers are no longer in the era of supplying basic commodity services - they are in era of providing new energy services and related experiences. We help our customers traverse these challenges and opportunities and realise the next new monetisable experiences. And that is why our mission is to provide industry-specific software products and expertise that enables our customers to easily capitalise on the commercial opportunities of the evolving energy, utilities and communications markets. We make this possible by providing highly reliable, mission-critical software and specific industry expertise to help our customers more easily innovate and sell new services and market offerings, comply with changing market regulation, and power new business models in areas such as emerging sustainable energy supply, IoT, and new next-generation connected services. We aim to achieve this through long term collaboration with our customers and partners and through a global workforce of skilled professionals that embrace challenges and are committed to positive outcomes for our company, employees, customers, and the planet
