What success looks like in this role:
Join our Dynamics 365 Support team and help ensure the smooth operation of Dynamics 365, Power Platform, and Azure-hosted applications. This role is ideal for someone with 1–2 years of experience who is looking to build technical expertise in enterprise application support while working in a collaborative environment.
Key ResponsibilitiesProvide support for Dynamics 365 Commerce, CRM, and Case Management applications.
Investigate and resolve incidents using established SOPs and knowledge articles.
Manage and update tickets in ServiceNow or a similar ITSM tool.
Collect logs, screenshots, and diagnostic information for troubleshooting and escalations.
Support application validation across Production, Test, and Acceptance environments.
Contribute to knowledge management by identifying documentation improvements.
Maintain clear communication through tickets, handovers, and status updates.
You will be successful in this role if you have:
1–2 years of experience with Dynamics 365 (Commerce, CRM, or Case Management).
Exposure to Power Apps and basic understanding of Power BI.
Experience with incident management and ServiceNow or a similar ITSM platform.
Familiarity with Azure environments and support processes.
Experience using Confluence, Jira, or other knowledge management tools.
Strong problem-solving, communication, and organizational skills.
ITIL v4 or v5 certification required.
What do we offer?
Hybrid working is supported
Monthly gross 44.200 HUF cafeteria - regardless of your weekly working hours
Home office allowance
Private Health Insurance Generali Premium Package provided for all Unisys associates after 6-months tenure
Last and foremost, a great team, also a lot of learning and training opportunities
#LI-KB2
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
Skills Required
- 1–2 years of experience with Dynamics 365 Commerce, CRM, or Case Management
- Exposure to Power Apps
- Basic understanding of Power BI
- Experience with incident management and ServiceNow or a similar ITSM platform
- Familiarity with Azure environments and support processes
- Experience using Confluence, Jira, or other knowledge-management tools
- Strong problem-solving, communication, and organizational skills
- ITIL v4 or v5 certification
Unisys Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unisys and has not been reviewed or approved by Unisys.
-
Fair & Transparent Compensation — Fair & Transparent Compensation: Compensation terms at hire are often presented clearly and upfront, creating a straightforward “take it or leave it” expectation. Pay outcomes are also described as variable by role and geography, with some pockets viewed as satisfactory or above average.
-
Retirement Support — Retirement Support: A 401(k) plan with an employer match is commonly described as part of the core package. The match is often characterized as a meaningful component of total rewards relative to other benefits.
-
Healthcare Strength — Healthcare Strength: Core medical, dental, and vision coverage is described as available and broadly in line with a large IT-services employer. The underlying carrier network is sometimes viewed as solid even when cost concerns exist.
Unisys Insights
What We Do
Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial
