Associate Social Media Manager

Posted Yesterday
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Malaysia
Mid level
Software • Travel • Financial Services
The Role
The Associate Social Media Manager will develop and implement content strategies to align with brand objectives, oversee content creation, drive organic growth, analyze performance metrics, collaborate with teams, and manage freelance content creators to ensure quality and timely delivery.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!

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Job Description

  • Develop and implement content pillars that align with the brand's overall objectives, ensuring consistency and relevance across all social media platforms.
  • Oversee the creation of high-quality, engaging content that speaks to target audiences while maintaining brand tone and identity.
  • Collaborate with creative teams and product marketing teams to ensure content supports campaigns and launches.
  • Drive organic growth and engagement by optimizing the earned media
  • Develop strategies to leverage user-generated content, reviews, and media coverage to amplify brand visibility through earned media.
  • Monitor social platforms for opportunities to drive earned media mentions.
  • Create and execute social media content calendars in line with content pillars, ensuring a cohesive strategy across platforms.
  • Analyze social media performance and earned media metrics to optimize strategies, measure success, and report results to stakeholders.
  • Keep up-to-date with social media trends, competitor activities, and emerging platforms to continuously refine the brand’s social media approach.
  • Manage freelance content creators, ensuring timely delivery of content and adherence to quality standards.
  • Oversee the payment process for freelancers and external contributors.

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Requirements

  • 3+ years working experience in developing content pillars and driving earned media strategies.
  • Strong understanding of social media platforms, trends, and performance metrics.
  • Experience in managing influencer campaigns, earned media collaborations, and KOL relationships.
  • Excellent communication and good leadership skills, with the ability to manage freelancers and collaborate cross-functionally.
  • Strong analytical skills to measure and optimize social media performance

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

The Company
3,089 Employees
On-site Workplace
Year Founded: 2012

What We Do

We don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be the leading travel platform in Southeast Asia. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’.

With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations — all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.

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