Associate Site Reliability Engineer Specialist

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Key Applicant Requirements

• Solid knowledge of Linux - basic layout, package management, user management, shell scripting and overall good Unix vocabulary

• Proficiency in at least one programming or scripting language (Python, Java, …)

• Proficiency in a configuration management tool (Ansible)

• Good knowledge of a version control system (Git)

• Ability to use bug/task/change tracking tools (Jira, Gitlab, …)

• Ability to write technical documentation in English language  (User Guides, Tutorials, …)

• Basic knowledge of security and authentication (SSL/TLS, PKI, ...)

• Understanding basic networking concepts (WAN, LAN, DNS, OSI, Protocols…)

• Proven ability to work under minimal supervision

• Keep up to date with latest technologies 

• Positive attitude to the changes

• Knowledge of enterprise level infrastructure and platform services such as Containers, Centralized Logging or Monitoring.

• Knowledge of CI/CD processes.

• Experience with public cloud (preferably GCP).

Key position details

• Own and maintain our automated deployment jobs and pipelines, ensuring they are easy to use, quick to execute and allow our development teams to safely deploy code to our various production environments

• Update our deployment strategies, improve automated smoke testing, error detection and automated rollbacks should an issue be detected

• Clearly communicate while working closely with other internal and external teams.

• Support development teams and assist during software design

• Handle code deployments in all environments

• Monitor metrics and develop ways to improve

• Provide technical guidance and educate team members and coworkers on development and operations

• Previous experience with software development, infrastructure development, or development and operations

• Build, maintain, and monitor configuration standards

• Manage CI and CD tools with team

• Document and design various processes; update existing processes

• Improve infrastructure development and application development

• Follow all best practices and procedures as established by the company

• Participates in client facing meetings, joint venture discussions, and vendor partnership teams to determine solution approaches.

• Mentor to less experienced engineers and develop your team as a whole

• Ensure team delivers to the standards we aspire to

• Should be a voice of continuous improvement

• Advocate team and report in their successes 

• Participate in on-call rotation

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].