It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description
The Senior Copywriter is an integral sense-making designer who crafts copy or content for users when using our digital product. He/she advocates the importance of humanizing digital products through words, that words are nuanced, and that without words, our products would be faceless shapes with no mood nor tone of voice. He/she ensures users have the most delightful experience possible with the words he/she uses to guide their experience through the journey on our site and app.
A problem solver, the Senior Copywriter has special knack for digital user interface (UI) copy and content, obsession with clarity, concern for space, interest in the visual placement of the information, and a sufficient understanding of how websites and apps are built. The latter helps him/her anticipate the copy that is needed, think up of all the possible scenarios a user may embark on and make that
whole experience make sense.
The Senior Copywriter conducts design research by delivering research context and requirements based on research objectives, and synthesize data to draw conclusions that drive content (copy and visual) effectiveness.
In addition, he/she demonstrates strong interpersonal, prioritization, and stakeholder management skills in collaborating with product team, engineers, interaction designers, visual designers and various other roles. Not only that he/she is collaborative, the Senior
Copywriter brings empathy to the foreground of our efforts by understanding how a user is feeling and what their needs are while interacting with our products.
To obtain optimal product fit and quality, he/she is able to work on multiple tasks concurrently, possibly getting involved across end-to-end project phases, and deliver on expectations within deadlines, with high level of changes and iterations required. In addition, he/she demonstrates stakeholder management skills in partnering with internal stakeholders to develop high quality creative solutions that meet overall business objectives and goals.
Requirements
Minimum qualifications
- Between 5–7 years overall work experience as a hands-on Writer in the industry (education background could range from Creative Writing, Journalism, Marketing & Communication, or any other relevant disciplines; or Human-Computer Interaction, Computer Science, Design, or other related field, with equivalent practical design experience).
- Portfolio that showcases copywriting craft (and its application of copywriting principles) with some level of understanding of the Human Centered Design methodology (along with its methods and tools), willingness to learn and iterate, and passionate about design and storytelling.
- Experience working with web or mobile based products and services, and producing copies for digital product and/or content and/or marketing communications.
- Excellent in Indonesian and English communications (both verbal and written). A deep sense of accountability, adaptability, and embracing ambiguity working collaboratively in a fast-paced environment.
Preferred qualifications
- An evidence of performing in a multidisciplinary design, business, and tech team is a plus.
- Some understanding of the eCommerce and/or digital travel and lifestyle industries, extra points for having successfully deliver products in/for the SE Asia and/or regional markets.
- The ability to form consensus across a broad, fast-moving organization through excellent communication and interpersonal skills (including: negotiation, constructive feedback, presentation, managing expectations, resolve conflicts).
- Effective integration of copy with design sensibilities as they relate to applying a brand to digital experiences.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
What We Do
We don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be the leading travel platform in Southeast Asia. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’.
With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations — all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.