Our ideal candidate possesses general knowledge of the HR industry, business practices, and software systems, and has the ability to communicate the differentiated value of our platform.In this role, you’ll partner closely with our Account Managers, Product, Customer Success, and Professional Services teams to help existing customers expand the value they gain from Bob. You’ll connect technical solutions with business outcomes, helping customers understand how additional modules and capabilities can build on their current use of Bob to meet evolving people and business needs.If you thrive on learning, enjoy solving problems creatively, and love working in a team that values openness and growth, this is the place for you.
We’ll want to hear from you if you have:
- Preferred experience in pre-sales, sales engineering, or solutions consulting. Alternatively, relevant experience in sales, account management, customer success, or as an industry/vertical practitioner, ideally within SaaS or B2B technology environments, will also be considered.
- Demonstrated skills in consultative selling, including needs discovery, qualification, and objection handling, with an interest in helping existing customers identify opportunities to gain more value.
- Excellent verbal and written communication skills in both German and English, with the ability to engage technical and business stakeholders.
- Proven ability to collaborate across teams and manage stakeholder relationships.
- A proactive learner with a growth mindset and resilience in dynamic sales environments.
- Passion and a drive to meet and exceed customer expansion revenue targets through solutions that deliver customer value.
- Resourcefulness, motivation, and a team player mentality.
- Comfort using AI tools to boost productivity and customer engagement. Experience with generative AI, like ChatGPT or similar, is a plus, but curiosity and a willingness to explore new technologies matter more.
What you’ll do
- Prepare and deliver engaging, tailored technical demonstrations that show existing customers how additional Bob modules and capabilities can complement their current setup and deliver meaningful business value.
- Lead meaningful, consultative discovery conversations to understand customers’ current use of Bob, evolving challenges, and goals, enabling recommendations that support relevant expansion opportunities.
- Simplify complex technical concepts — such as API integrations and security protocols — into clear, relatable stories that resonate with diverse audiences, from HR professionals to IT leaders.
- Collaborate transparently with Account Managers and Customer Success to align expansion recommendations with customer priorities, adoption, and readiness, and share customer feedback with Product to inform continuous innovation.
- Collaborate with your teammates by sharing your growing expertise and best practices in a supportive, inclusive way to elevate team expertise.
- Use available product usage insights and customer feedback to refine your approach, ensuring your technical storytelling builds on the customer’s existing experience with Bob.
- Proactively spot potential technical challenges or blockers early in the expansion journey, working with cross-functional teams to ensure proposed solutions fit the customer’s existing workflows, integrations, and implementation needs.
- Stay curious and engaged with industry trends, emerging technologies, and the competitive landscape to bring fresh insights to customers.
- Embody HiBob’s values by fostering a positive, inclusive environment where teamwork and open communication drive success.
Benefits
HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:
- Company share options plan - every employee can eventually become a shareholder
- Cash allowance for health insurance - £4,200 yearly
- Annual vision allowance
- Annual Headspace subscription and wellness benefits
- Travel support (cycle scheme and season ticket loans)
- Hybrid working from day 1
- Work from home allowance - £300 to get your home office set up!
- Temporary remote work from anywhere in the world (after 6 months of employment)
- Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter
- 2 Social Impact days per year for volunteering
- Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme
- Pension scheme auto-enrolment from day 1
- Fun company and team social events (locally and virtually with our global teams)
- We love birthdays - take the day off and receive a special gift
Skills Required
- Excellent verbal and written communication skills in German and English
- Ability to communicate with both technical and business stakeholders
- Skills in consultative selling, including needs discovery, qualification, and objection handling
- Ability to collaborate across teams and manage stakeholder relationships
- Proactive learning, growth mindset, and resilience in dynamic sales environments
- Drive to meet and exceed customer expansion revenue targets
- Resourcefulness, motivation, and team-player mentality
- Comfort using AI tools to improve productivity and customer engagement
- Experience in pre-sales, sales engineering, or solutions consulting
- Relevant experience in sales, account management, customer success, or industry practice
- Experience in SaaS or B2B technology environments
- Experience with generative AI tools such as ChatGPT
HiBob Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is portrayed as robust, with multiple U.S. medical plan options that can include $0 employee premiums, plus dental, vision, HSAs/FSAs, and mental‑health resources. Employee‑only coverage is described as fully subsidized in some cases.
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Parental & Family Support — Parental leave is presented as competitive, offering 12 weeks of paid baby‑bonding leave in addition to applicable recovery or disability leave. A return‑to‑work program is also highlighted.
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Leave & Time Off Breadth — Time off includes a broad mix of 20 PTO days, quarterly “Bob Balance Days,” volunteering time, paid holidays, sick leave, and a birthday day off. Feedback suggests these extras enhance rest and flexibility beyond standard vacation.
HiBob Insights
What We Do
HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Huel, What3words, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.
Why Work With Us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.
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HiBob Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We love collaborating and connecting with our team members in person and we hope you do too. Our team spends 2-3 days per week in our NYC office.