Sales Support Administrator - Demonstrates a strong understanding of sales operations, customer service, and administrative coordination. Operates to support the development and execution of sales processes, ensuring smooth communication between internal teams and clients. Oversees daily tasks and projects independently, while escalating strategic decisions or complex issues to the Sales Manager for alignment and resolution.
This position reports to the Sales Support Manager.
As the Sales Support Administrator, you will have an opportunity to:
- Assist in processing customer orders and coordinating logistics to ensure timely delivery.
- Maintain and update CRM systems and customer databases with accuracy and consistency.
- Support the sales team by managing schedules, preparing reports, and organizing meetings.
- Respond to customer inquiries and provide high-quality after-sales support.
- Collaborate with internal departments including marketing, finance, and operations to streamline workflows.
- Track and report on sales metrics, budgets, and commissions.
- Help prepare proposals, presentations, and promotional materials.
- Contribute to lead generation efforts through market research and data analysis.
- Participate in onboarding and training of new sales team members.
You have:
- 1–3 years of experience in sales support, administration, or customer service.
- Strong organizational and project management skills.
- Proficiency in tools such as Salesforce, Microsoft Office Suite, and other CRM platforms.
- Excellent written and verbal communication skills.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Attention to detail and a proactive approach to problem-solving.
- Passion for golf or familiarity with golf-related products (preferred).
Pay Range:
Hourly Rate: $27.00 - $30.00The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.
We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!
Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.
Equal Opportunity Employer Protected Veteran/Disabled
Skills Required
- 1-3 years of experience in sales support, administration, or customer service
- Strong organizational and project management skills
- Proficiency in Salesforce and other CRM platforms
- Proficiency in Microsoft Office Suite
- Excellent written and verbal communication skills
- Ability to work collaboratively in a fast-paced, team-oriented environment
- Attention to detail and proactive problem-solving
- Passion for golf or familiarity with golf-related products
What We Do
OUR STORY Fox Racing is the global leader in motocross, mountain biking gear and apparel. We outfit the world’s best competitive athletes and enthusiasts with products that combine innovation, style, and rooted in the brand's original competitive motocross spirit. BORN FROM DIRT Before there was Fox Racing, there was a vision. Geoff Fox believed his high-performance suspension and engine components could give riders an on-track advantage. Driven to prove this on his terms, he founded team Moto-X Fox to compete against the might of the Japanese factory teams. The team quickly became the top non-factory riders in the competitive AMA 125 National Championship series, proving that the products he and his team designed and built were the best money could buy. FUELED BY PASSION Although we have expanded our activities and products into Mountain Bike, BMX, Surf and Wakeboard, the idea of elevating athletic performance through progressive innovation is still what drives us. From moto gear to apparel to outerwear, everything we make is developed with the rider in mind. No matter the terrain, the condition or the environment, Fox designs and engineers gear and apparel with the goal of making every ride a great one. THE ONLY CONSTANT IS CHANGE Inspired by our heritage, we continue to push limits, defy boundaries and pursue continuous innovation. With each success, we set a larger, more ambitious goal. Through the guidance and feedback of Fox's championship-winning athletes, we continue to maximize the experience of the world's best competitive action sports athletes and enthusiasts with an array of products that combines innovation and style. Fox employs over 500 people, in over 20 countries worldwide, and has a proud history of sponsoring some of the finest athletes. Our corporate headquarters is located in Irvine, California, in the heart of Orange County.
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