Job Description
- Contribute to the growth of an accurate and complete database of commercial real estate inventory
- Conduct 50+ daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data
- Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market
- Build and maintain mutually beneficial relationships with clients
- Partner with our clients to help them position and market their properties on the CoStar platform for the market/audience
- Dissect trends and collaborate with regional-based teams to qualify data that will help tell the story of an entire market
- Bachelor's Degree required from an accredited, not for profit University or College
- A track record of commitment to prior employers
- 8+ months experience in a customer service environment
- Microsoft Excel 365 experience is required
- Flexibility to work shifts aligned with ET, CT, MT, and PT time zones
- Evidence of strong academic performance in college
- Natural curiosity, persistence, and ability to conduct thorough investigative research
- Proven success performing to metrics or key performance indicators (KPI)
- Experience communicating with internal business partners and external clients by phone
- Be goal-oriented and manage multiple responsibilities, adjust to changing priorities, and excel in a fast-paced environment
- Ability to develop and grow client relationships by conducting effective interviews with commercial real estate professionals, resulting in database updates
- Customer-focused approach to tasks, including a drive towards partnering with clients
- Ability to work within a team environment as well as an individual contributor
- Demonstrated knowledge of and/or experience within the commercial real estate industry
- Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas
- Capability to accurately capture and enter data
- Ability to be flexible and adapt to changing situations at a high growth company
- Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
- Life, legal, and supplementary insurance
- Virtual and in person mental health counseling services for individuals and family
- Commuter and parking benefits
- 401(K) retirement plan with matching contributions
- Employee stock purchase plan
- Paid time off
- Tuition reimbursement
- On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
- Access to CoStar Group’s Employee Resource Groups
- Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
Skills Required
- Bachelor's Degree from an accredited University or College
- 8+ months experience in a customer service environment
- Microsoft Excel 365 experience
CoStar Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CoStar Group and has not been reviewed or approved by CoStar Group.
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Healthcare Strength — Healthcare coverage is described as extensive, spanning medical, dental, vision, and prescription plans, with additional life and supplementary insurance options. Mental health counseling and wellness incentives are also part of the package, reinforcing the sense of strong health support.
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Wellbeing & Lifestyle Benefits — Lifestyle perks include commuter and gym reimbursements and daily lunch, alongside office snacks/drinks and company social events. Fitness stipends and wellness programs add to the perceived day-to-day value of the rewards package.
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Equity Value & Accessibility — Opportunities to become a shareholder via stock-related programs are highlighted as a meaningful element of total rewards. Equity and employee stock purchase options are positioned as an additional path to value beyond base pay.
CoStar Group Insights
What We Do
CoStar Group (NASDAQ: CSGP) is a global leader in commercial real estate information, analytics, online marketplaces, and 3D digital twin technology. Founded in 1986, CoStar Group is dedicated to digitizing the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives. CoStar Group’s major brands include CoStar, a leading global provider of commercial real estate data, analytics, and news; LoopNet, the most trafficked commercial real estate marketplace; Apartments.com, the leading platform for apartment rentals; Homes.com, the fastest-growing residential real estate marketplace; and Domain, one of Australia’s leading property marketplaces. CoStar Group’s industry-leading brands also include Matterport, a leading spatial data company whose platform turns buildings into data to make every space more valuable and accessible, STR, a global leader in hospitality data and benchmarking; Ten-X, an online platform for commercial real estate auctions and negotiated bids; and OnTheMarket, a leading residential property portal in the United Kingdom.






