As an Associate Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will collaborate with outside sales to ensure goals are being met.
Responsibilities:
- Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
- Increase orders by suggesting related items, explaining features, and checks customer’s buying history.
- With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
- Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.
- Review open customer order reports and act on open items, including those items that may be at risk in meeting customer’s promised delivery date.
- Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
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Report industry trends, competitive pricing and customer feedback to management.
Qualifications:
- High School Degree or Equivalent required; Bachelor’s degree preferred.
- Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
- Familiar with Microsoft Office, and ability to perform basic computer skills
- Ability to perform multiple tasks simultaneously
- Ability to work in a team environment
- Ability to communicate clearly, both verbally and in written form
- Attention to detail
- Ability to prospect and market concepts to existing and potentially new accounts
- Ability to act and solve routine or standard problems
- Ability to identify and define problems and possible solutions independently; chooses among existing solutions
- Ability to work independently with supervision
- Ability to travel up to 25%
** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.**
About the TeamAt Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Skills Required
- High school degree or equivalent
- Bachelor's degree
- Knowledge in sales and sales administration
- Familiar with Microsoft Office
- Ability to communicate clearly
- Ability to perform multiple tasks simultaneously
- Ability to work in a team environment
- Ability to prospect and market
- Ability to travel up to 25%
WESCO International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WESCO International and has not been reviewed or approved by WESCO International.
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Retirement Support — Feedback suggests the 401(k) with company match is a relative strong point and is consistently part of the package. Retirement offerings are frequently cited as a solid element within the total rewards.
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Leave & Time Off Breadth — Feedback suggests PTO policies are favorable, including self‑managed or generous banks in some roles along with paid holidays. Paid parental leave and related time‑off options add to the perceived strength of leave benefits.
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Flexible Benefits — Feedback suggests employees have meaningful choice through medical plan options with HSA/FSA alongside ancillary programs like EAP, discounts, and supplemental coverages. The breadth of selectable add‑ons supports tailoring benefits to individual needs.
WESCO International Insights
What We Do
At Wesco, we believe life should run smoothly. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Harnessing 100 years of ingenuity and expertise, we increase profitability, improve productivity and mitigate risk for approximately 150,000 customers worldwide. With nearly 1.5 million products and locations in more than 50 countries, Wesco is your partner in progress. Our company’s greatest asset is our people. From our corporate and field offices to our distribution sites, Wesco employs over 20,000 professionals around the globe. We’re committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity, and individuality our team members contribute to the company. Headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company with 2022 net sales of $21.4 billion.
