Job Description:
The Employee Relations (ER) Specialist will serve as the point of contact for ER case management for a dedicated segment client group. In this role, they will coach and support Line Managers and Human Resource colleagues with the deployment of ER processes including grievance, performance improvement and involuntary separation. They will resolve issues and address client needs to ensure situations are resolved fairly; objectively and in a manner that aligns with our 5 Principles and the Associate Concept.
What are we looking for?
- HR experience - ideally in Employee Relations and with UK employment law knowledge.
- Ability to handle and maintain confidential and sensitive information.
- Ability to work independently and own discrete areas of responsibility.
- Solid experience in case management, including the use and development of case management and reporting systems.
- Confident in HR data analytics and insight generation.
- Ability to handle and prioritize a high case load.
What will be your key responsibilities?
- Working with the ER Manager, provide advice and support to line managers; associates and HR Business Partners on a range of ER issues including, but not limited to, performance improvement; conduct issues, grievances, sickness absence; flexible working requests and workplace concerns
- Ensure that ER investigations are conducted thoroughly; fairly and objectively and in a manner that aligns with our Five Principles; the Associate Concept and legislative requirements.
- Partner with and coach line managers on performance improvement process and documentation.
- Provide interpretation of ER policies and processes to LM’s and HR BP’s. Make recommendations regarding policy enhancements and updates as required.
- Work proactively with the ER Manager on case management levels relating to the segment to ensure workloads are manageable and cases are responded to in a timely manner.
- Develop the skill and capacity of line managers in the ER space to manage people issues effectively and independently. As required, create and deliver ER Capability programs for Line Managers and HR Business Partners.
- Provide support as required to the ER Manager on any org change initiatives including org restructures; business transfers; changes to terms and conditions of employment etc.
What can you expect from Mars?
- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
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What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us.
Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™.
We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
